Senior IT Support Engineer

Exp : 4 to 6 yearsSkill SetIbm Mq Series, Postgresql, Linux, Production SupportSkill to EvaluateIbm Mq Series, Postgresql, Linux, Production SupportLocationPrima Bay, Saki Vihar Road, off Jogeshwari - Vikhroli Link Road, New Mhada Colony, Savarkar Nagar, Chandivali, Powai, Mumbai, Maharashtra, IndiaNCC Building, Durgam Cheruvu Road, Vittal Rao Nagar, HITEC City, Hyderabad, Telangana, IndiaJob DescriptionExperience - A minimum of 4+ years of experience in application support or similar positions. - Mandatory A solid comprehension of application architectures and databases is essential, with a preference for PostgreSQL expertise. - Mandatory Candidates should possess proficiency in Linux, Java, MQ, and ticketing systems such as ServiceNow. -Mandatory Exceptional problem-solving abilities and meticulous attention to detail are necessary. -Desirable Strong communication and interpersonal skills are vital, along with the capacity to collaborate effectively. -MandatoryKnowledge - A thorough understanding of operating systems like Linux and its command line interfaces and software applications is crucial for effectively troubleshooting and maintaining applications. - Desirable Strong understanding of application architecture is necessary. - Mandatory Strong analytical abilities are essential for identifying and resolving issues that may affect application performance or efficiency. - Mandatory Capacity to multitask and prioritize effectively is vital for managing multiple issues and projects simultaneously while maintaining accuracy and attention to detail. - Desirable Proficient communication skills are important for engaging with team members, IT professionals, and users, facilitating clear explanations of technical concepts. - Mandatory Strong customer service skills are required to address user inquiries promptly and effectively. - Mandatory Knowledge of programming languages, such as Java, is advantageous for understanding and troubleshooting code. - Desirable Experience with database management and data analysis tools is beneficial for handling and interpreting application-related data. – Desirable The ability to work collaboratively in a team environment is essential for partnering with other engineers and IT professionals to provide optimal application support. - Mandatory Basic Knowledge for IBM MQ: (Mandatory) Experience with IBM MQ: Familiarity with IBM MQ installation, configuration, and administration. MQ Queue Management: Ability to create and manage queues, topics, channels, and listeners in MQ. Message Handling: Understanding of message queuing principles, including message persistence, transactions, and error handling.Technical Skills - Proficiency in various operating systems (Windows, Linux) to troubleshoot and support applications. - Mandatory Familiarity with languages commonly used in application development (e.g., Java, JavaScript) to understand code behavior and assist in debugging. - Mandatory Understanding of SQL and database management systems (e.g., Oracle, MySQL, SQL Server, PostgreSQL) for querying and troubleshooting datarelated issues. - Mandatory Familiarity with MS Office tools like (MS Word, Powerpoint, Excel) - Mandatory, experince with IBM MQ interfaces - mandatory