Wunder Mobility

Senior Product Manager - On-Demand Mobility

Posted: 1 days ago

Job Description

Wunder Mobility powers shared mobility operators at scale: 20M+ trips per year, 50M+ daily API calls, hundreds of cities. Trusted by operators like Forest, GreenMobility, and JOCO. We are hiring a Senior Product Manager to own our core real‑time On‑Demand domain. Your work will increase trip success and utilization and make sure vehicles are rentable when and where they’re needed. You will be measured on adoption, availability, and business impact.TasksOwn the vision, strategy, and roadmap for on‑demand trips and operational availability, including fleet availability, ride volume, rental lifecycle, operator workflows, and our States and Tasks systemRun continuous discovery with operators, field ops, and support to validate the highest leverage problems across user app and operator workflowsWrite clear specs and drive tight delivery with engineering and design, including rollout plans, enablement, and documentation to drive adoptionIterate post launch using product analytics and operational data, and close the loop with ops to reduce toil and incidentsDefine a KPI tree and a weekly operating cadence with Engineering and Customer SuccessWhat success looks like90 daysBaseline core KPIs for user flows and operations. Ship one measurable improvement to trip success or time to unlock, and one improvement to availability or task SLAEstablish a monthly operator discovery cadence and publish a problem backlogDefine the domain KPI tree and weekly operating cadence with Engineering and Customer Success6 monthsImprove trip success rate and reduce time to unlock in target markets. Drive adoption of a new or reworked flow with clear activation criteriaIncrease fleet availability and reduce out-of-service time by addressing top causes such as battery, maintenance, relocations, and device issues. Cut operational toil on top of one or two workflowsPublish a 12-month strategy with quantified bets and guardrails for both user and ops sidesCore KPIsTrip success rateTime to unlockFleet availability as a rentable share of the fleetAdoption of shipped changes across users and operatorsRequirementsSenior PM experience in B2B or B2B2C SaaS with end to end ownership across user and operations workflowsStrong discovery and data fluency. You define success metrics and make evidence based tradeoffsClear written and verbal communication with engineering, design, operations, and customer teamsExperience with real time or operationally complex products is a strong plusBenefitsOwnership of a mission critical domain with clear success measures and high visibilityDirect operator impact at scale across many markets25 days paid vacation and unlimited unpaid vacation30 day workation. Work from anywhere in the world once per yearHybrid model. 3 days (Monday, Wednesday, Thursday) in our Hamburg office and 2 days remoteTravel for team workshops and operator sessions as neededReady to lead the backbone of real time shared mobility and scale on demand availability for millions of trips? Apply now.

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