Senior Specialist, Family Protection

About The RoleWe are seeking a highly motivated Senior Specialist, Family Protection to join our A&H Underwriting team. In this role, you will be responsible for managing system and product setup, overseeing the end-to-end customer journey including policy issuance, credit control, billing, and ensuring seamless operations throughout. Your expertise will help drive efficient underwriting processes and enhance customer experience.What You Will Be DoingManage and support system and product setup for Family Protection insurance productsOversee the complete customer journey from policy issuance to credit control and billingCollaborate with cross-functional teams to ensure smooth operational workflows and complianceIdentify process improvements to optimize underwriting efficiency and customer satisfactionWhat We're Looking ForMinimum 5 years of relevant experience in A&H underwriting, preferably within Family ProtectionStrong familiarity with insurance system setups and product configurationsComprehensive understanding of the end-to-end customer journey in insurance operationsExperience managing policy issuance, credit control, and billing processesDetail-oriented with strong organizational and communication skillsAbility to collaborate effectively across teams and handle multiple responsibilitiesWhat We OfferAt RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth. Our wellness initiatives and flexible work arrangements also support a healthy work-life balance. If you're ready to be a part of our transformative journey, we encourage you to apply now.