Senior SQA Automation Analyst

About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!The DivisionComputrition Is a Company Within The Jonas Operating Group Of Constellation Software. Computrition Provides Enterprise-level Software Systems For Foodservice And Nutrition Management. Its Solutions Help Users WithFood production operations, including costing and planning. Inventory control and ordering. Nutrition care management and analysis. Retail Point-of-Sale (PoS) solutions. Healthcare room service management. The PositionComputrition is seeking a Senior SQA Automation Analyst to join our Contour Team as part of our modernization of hospital foodservice solutions. You’ll play a key role in designing, maintaining, and expanding scalable automation that improves reliability, accelerates releases, and reduces manual regression risk.You’ll work hands-on with Playwright (JavaScript) for UI automation and Postman/Newman or Playwright API testing for backend validation, leveraging BrowserStack for cross-browser coverage. You’ll also use AI tools (ChatGPT Enterprise, GitHub Copilot) to accelerate authoring, debugging, and test maintenance.This is a technical individual contributor role ideal for someone who approaches automation as a product—prioritizing ROI, stability, and usability for the broader QA and development teams.The successful hire will be located and work out of the Contour Software Karachi/Lahore/Islamabad office, working as part of the resource-center team, as an extension of the division-based R&D department.Why This Role MattersAs Computrition continues modernizing its technology stack, the Senior Automation Engineer ensures quality at speed. The role is critical to: Reducing regression risk during major feature rollouts Increasing test reliability through maintainable frameworks Delivering measurable time savings and pipeline efficiencyWhat High Performance Looks Like In Year 1Automate at least 60–70% of high-priority regression workflows within 12 months Reduce manual regression hours by 30–40% per release Maintain <3% false-failure rate across automated suites Integrate and stabilize automated test execution within CI/CD pipelines within 3 months Deliver quarterly automation health reports with metrics on coverage, runtime, and pass/fail trends Implement BrowserStack cross-browser testing for all supported environments within 6 months Key ResponsibilitiesAutomation & Framework Development Build and maintain UI automation using Playwright (JavaScript) Implement API test automation using Postman/Newman or Playwright’s API capabilities Design scalable, maintainable test frameworks (POM / modular architecture, data-driven testing) Leverage BrowserStack for cross-browser and cross-platform testing validation Testing Strategy & Maintenance Partner with manual QA to translate functional workflows and test cases into automated coverage Identify high-ROI test cases for automation and avoid low-value duplication Debug failing tests efficiently and resolve root causes in collaboration with developers Continuously improve test reliability and runtime efficiency CI/CD Integration & Collaboration Integrate automated tests into Azure DevOps or equivalent CI pipelines Maintain high test reliability and visibility across environments Use AI tools to improve authoring speed, test debugging, and reporting accuracy Contribute to framework documentation and internal QA standards Must-Have QualificationsBS degree in computer science, software engineering, or equivalent 5+ years in QA/testing, with strong experience in UI and API automation Expertise in Playwright (JavaScript) and Postman/Newman Hands-on experience with BrowserStack or similar cross-browser/device testing platforms Experience designing scalable, maintainable automation frameworks Strong understanding of QA methodologies, SDLC, and test case design Proficiency integrating automation into CI/CD pipelines (Azure DevOps, Jenkins, or GitHub Actions) Proven ability to map manual test cases to maintainable automated coverage Practical experience using AI tools (ChatGPT Enterprise, GitHub Copilot) to accelerate QA productivity Strong English communication, both written and spoken, is a must Nice to HaveExperience in enterprise or healthcare software Familiarity with performance or security test automation Exposure to AWS or cloud-based QA infrastructure Understanding of test analytics dashboards or coverage reporting Exciting Benefits We OfferMarket-leading SalaryMedical Coverage – Self & DependentsParents Medical CoverageProvident FundEmployee Performance-based bonusesHome Internet SubsidyConveyance AllowanceProfit Sharing Plan [Tenured Employees Only]Life BenefitChild Care FacilityCompany Provided Lunch/DinnerProfessional Development BudgetRecreational area for in-house gamesSporadic On-shore training opportunitiesFriendly work environmentLeave EncashmentDisclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.