Senior System Administrator

🚀 We’re Hiring: Senior Systems Administrator📍 Wacol, QLD (Primary Office) | Onsite with Hybrid Flex | National Multi-Site Support🕒 Full-Time | Senior-Level (10+ Years Experience)Salary: $120K base + super + 1 month salary BONUSWe are seeking an experienced Senior Systems Administrator to take ownership of IT operations across all Australian sites, supporting a rapidly growing national footprint that includes offices, production facilities, warehouses, and an upcoming major expansion in Victoria.This is a hands-on role suited to someone who thrives in a service-driven environment, enjoys taking accountability, and can confidently manage both internal stakeholders and an outsourced IT partner. Your work will directly support the daily productivity of staff across multiple states, while ensuring stable, secure, and scalable technology infrastructure as the organisation continues to grow.💼 The OpportunityYou will oversee IT services across all states, working within an IT structure divided into three key domains:1. Help Desk & User Support (Outsourced)The company currently uses an outsourced IT partner for day-to-day support.This role will manage and oversee the outsourced helpdesk, ensuring high service quality for ~175 employees nationwide.You will delegate day-to-day operational tasks (e.g., device setup, user requests) to the outsourced team while providing escalation support when required.2. NetworkingA strong networking background is essential. You will need practical knowledge across:Routing & switchingTelecommunicationsWi-Fi infrastructureNetwork troubleshooting and stabilityUnderstanding of network architecture across multi-site environments3. IT InfrastructureYour remit will also include:Server management and maintenanceBackup routines and data recoverySystem patching and hardeningEnsuring secure, reliable access for all statesSupporting new initiatives, HR system enhancements, and business-led application projectsIT readiness and support for new offices, warehouses, and the upcoming Melbourne plant🎯 Key ResponsibilitiesOversee nationwide IT operations across multiple offices, warehouses, and production sites.Manage the relationship with the outsourced IT provider and ensure service levels are met.Maintain servers, networks, backups, and infrastructure in line with corporate standards.Provide escalated support for staff across all locations.Support major upcoming expansions, including new-site setups and systems rollouts.Ensure security, compliance, and reliability across all IT environments.Collaborate with corporate, regional, and vendor teams to align with global IT strategies.Drive continuous improvement across infrastructure, systems, and user support functions.🧑 💻 About YouYou are a seasoned IT professional who brings technical depth, strong communication skills, and a service-first mindset. You are comfortable leading an outsourced partner, coordinating multi-site IT needs, and getting hands-on when required.You Bring:Minimum 10 years’ experience in System AdministrationBackground supporting multi-site operations, ideally within manufacturing or industrial environmentsStrong vendor and outsourced IT management experienceExcellent written and verbal communicationProactive, organised, and able to balance both operational and project demandsTechnical Skills:Networking: Routing, switching, telecom, Wi-Fi, DNS, DHCP, VLANsMicrosoft Ecosystem: Windows Server, Windows 10/11, Active Directory, Group Policies, patchingMicrosoft 365 & Azure AD: Licensing, mailboxes, OneDrive, Teams, MFA, device syncEndpoint Management: Imaging, device builds, printers, MDM, drive mappingsSecurity: VPN support, MFA, password policies, BitLocker, Defender for EndpointBackup & Recovery: Storage management, restore procedures, routine backups🏢 Work ArrangementThis is not a remote position—onsite presence is essential due to the service-driven nature of the role.Initially: 5 days per week onsite (Wacol).Once systems are stable and processes are in place: 1–2 days WFH per week may be available.Regular coordination with Melbourne and Brisbane sites, including support from rotating outsourced engineers.👉 Apply now or reach out for a confidential discussion.Only candidates with full working rights and are currently based in Australia NEED APPLY.Please email me your CV to cthum@certusrecruitment.com then give Charmaine Thum a call on 0439 320 538