Service Account Manager

Company Description ApplyBoard is committed to making global education accessible to everyone. By leveraging our innovative platform and expert team, we simplify the end-to-end journey for students—from exploring institutions to applying and enrolling. Our mission is to empower students around the world to access the best educational opportunities. We have helped thousands of students achieve their dreams of studying abroad, fostering a future of limitless possibilities. Role Description We are seeking a full-time Service Account Manager to join our team in Dhaka, Bangladesh. This is an on-site role responsible for managing relationships with institutional partners and assisting them in achieving their goals. Day-to-day responsibilities include coordinating with clients, addressing inquiries, resolving issues, monitoring partner success metrics, and providing ongoing support to ensure the highest level of satisfaction. Qualifications Strong communication, interpersonal, and relationship management skillsOrganizational and time management abilities for managing multiple accounts effectivelyProficient problem-solving and conflict resolution skillsExperience in account management, customer service, or a related fieldFamiliarity with CRM software and data management toolsKnowledge or experience in the education sector is a plusAbility to work in a fast-paced environment with minimal supervisionBachelor's degree in Business Administration, Marketing, or a related field