Service Advisor - Hamilton

Join the leaders in the transport world.Keith Andrews, New Zealand's largest Fuso dealership, representing FUSO, Mercedes-Benz and Freightliner, is looking for a Service Advisor to join our team in Hamilton.We are searching for an exceptional someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and wants to be part of a supportive, people-first workplace.What you'll do:Be the first point of contact for customers booking in service and repair workProvide clear advice on service needs, timeframes and costsCoordinate workflow between customers and our workshop teamEnsure accurate documentation and invoicing of jobsDeliver outstanding customer service every step of the wayWhat you'll bring:Previous experience in a Service Advisor or customer-facing role (automotive or transport industry an advantage)Strong communication and organisational skillsA solutions-focused approach with the ability to juggle prioritiesConfidence with computer systems and attention to detailA team player attitude with a genuine passion for helping peopleClass 4 driver license (preferable)What we offer:Competitive pay with career opportunitiesFull product training across Fuso, Mercedes-Benz and FreightlinerCareer development with NZ's leading commercial vehicle networkSupportive team culture with a focus on safety and wellbeingAt Keith Andrews, our people are the heart of our success. If you're ready to take the next step in your career and want to work with world-class brands in a company that values your contribution, we'd love to hear from you.Please note: All new employees are required to undertake a pre-employment medical assessment, including drug and alcohol testing. Employment is conditional on the satisfactory completion of these assessments.Apply now and become part of our Hamilton team.To apply for this job go to: https://keithandrews.recruitmenthub.co.nz/Vacancies & enter ref code: 6829793. Applications close 27 Nov 2025