Job Description

Welcome and engage with customers at The Glasshouse, a premium caf in the Food & Beverages industry.Prepare and serve a variety of coffee and tea beverages with craftsmanship and care.Maintain cleanliness and organization of the coffee bar area.Operate coffee-making equipment with expertise, adhering to recipes and presentation standards.Manage inventory and restock supplies as needed.Promote a warm and comfortable environment for an exceptional guest experience.Educational Qualifications: High/Senior High School degree required.Experience Level: 1 to 3 years of experience working as a Barista.Skills and Competencies:Precise attention to detail.Proficient in creating latte art and a deep overall coffee knowledge.Strong upselling skills to promote menu items.Excellent written and verbal communication skills.Proven customer service skills.Flexibility in scheduling, including weekends and holidays.Consistent in delivering high-quality beverages.Responsibilities and Duties:Prepare and serve coffee and other drinks according to brand standards.Maintain a clean and organized work environment.Engage with customers, taking orders and serving in a friendly manner.Handle cash and card transactions accurately.Stock inventory and anticipate customer and store needs.Working Conditions: Fast-paced cafe environment requiring extended periods of standing and the ability to work under pressure.Qualities and Traits: Looking for a team player with a positive attitude, who is self-motivated, eager to learn, and passionate about coffee.

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