Service Sales Representative

Company DescriptionAt Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.Job DescriptionEngage in various sales activities to promote and sell safety and productivity-enhancing products and services to existing customers and develop new accountsMeet or exceed established sales quotas for repairs, retrofits, components, and consultation servicesPrepare accurate price estimates for service work using established tools and guidelinesMaintain regular contact with assigned accounts to develop and strengthen relationshipsMonitor the workload of the service department and ensure all open time slots are filled with sold workPrepare and maintain detailed logs of all sales activities, business opportunities, and customer interactions using CRM softwareConduct annual business reviews with key accounts and develop strategic account plansAssist in the contract renewal process to ensure customer needs are met and opportunities are not lostCollaborate with the service department to address customer-related issues promptlyMonitor customer credit status and assist in collection efforts when necessaryStay updated on industry trends and competitor offerings to maintain a competitive edgeAdhere to all established safety rules and procedures, including those set by customersQualificationsMinimum of two years' experience in service-related sales, preferably in a technical or industrial environmentBachelor's or Associate's degree preferred; equivalent experience and training will be consideredAdditional InformationFunctional & Behavioral SkillsSystematic approach to sales processExcellent interpersonal and negotiation skillGood presentation skillsStrong communication skillsAble to work within a competitive environment and achieve sales targetThe ability to identify potential opportunities that relate to the Industrial Crane Business.Demonstrated an ability to negotiate to convert opportunities into profitable orders.Must have driver licenseLanguage SkillsFluency in English and Turkish (written and spoken)Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.