HR Officer

Company DescriptionSGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability. Job DescriptionHuman Resource Duties: Draft contracts of employment, capture new engagements, promotions, transfers and terminations on HR systemsReview and update HR documents i. e.

engagement packs, and contracts of employmentCompile Salary advance forms timely and send them to finance for paymentsParticipate in disciplinary hearings and interviews and take minutes of the deliberationsManage the Medical scheme and process invoices received from various medical institutionsCompile and manage employee time sheets timely Drive the development of HR strategies, goals and objectives, and ensure the delivery thereof. Identify opportunities for updating and enhancing HR policies, processes and procedures to effect continual improvements in the division. Facilitate adherence to HR policies, procedures and relevant legislation. Facilitate the implementation of talent management and succession planning.

Assist business to effectively manage headcount. Advise on and Manage employee relations. Build a culture of Performance Management. Proactively identify and pre-empt HR risks within SGS. General Administration DutiesCarry out duties at the reception i. e. attend to walk-in clients, disseminate circulars and Memos and co-ordinate communication between offices, divisions, employees and clientsCoordinate renewal of Annual Trade Certificates i. e. ZRA. Ndola City Council, ZEMA, ZPPA, Certificate of Incorporation etc.

Ensure good record keeping of client and in-house documentation through effective employee filling systemsFacilitate document courier from one SGS site to the nextKeep records of vehicle service history and ensure that vehicles are serviced timelyCompile purchase requisitions, receive and stock items and keep records of the sameArrange travel and accommodation for staff travelling i. e. Visa applications and renewals, flight bookings, employment permits etc. Maintenance of HR equipment in conjunction with ITSupervision of staff responsible for cleaning of office and office surroundingsImplement and manage ad hoc projects and duties as may be required and assigned from time to time.

Adhere to all quality and safety requirements of the SGS management system. Perform any other reasonable tasks as assigned by direct line manager.

QualificationsFull Grade 12 School Certificate with Credit or better in English and MathematicsBusiness Administration or Human Resource Management Related DegreeAdditional InformationAt least 2 years’ experience as a fully-fledged HR GeneralistPaid up Member - Zambia Institute of Human Resource ManagementEmotionally mature, stress resilient, customer focused and well-developed organizational diagnosis skillsCompetenciesWell-developed verbal & Written Communication, presentation, project management, report compilation and Interpersonal SkillsWell-developed administrative, problem solving, planning and organizational skillsHigh personal and ethical standardsTraining in Payroll and Cost Accounting KnowledgeAttention to detail, Accuracy and EfficiencyAnticipates issues, solves problems, Able to make clear decisions and judgementsAbility to build trust, respect and confidentialityHands-on and practical approachGood balance between firmness and diplomacySense of initiative, able to work independently, as well as in TeamsAbility to work under pressure and set high standardsGood computer literacy (Word, Excel, Power point & Outlook).

VIP will be an added advantageFluent English and potentially local dialects