About The TeamThis is a project-based role that connects Commercial and Warehouse Operations, playing a pivotal role in scaling Shopee’s fulfillment businesses (e. g. Consignment, Retail, Fulfilled by Shopee) while ensuring operational health and efficiency. Job DescriptionAct as the key bridge between Commercial and Warehouse Operations to align business growth plans with operational feasibility.
Set onboarding guidelines for sellers and SKUs entering the Warehouse and define Value-Added Services (VAS) offerings, pricing, and eligibility criteriaDefine and continuously refine the ideal seller and SKU profile for each stage of the business; strategize onboarding plan with Commercial team correspondinglyAnalyze incoming sellers/SKUs demand to assess operational impact and resource requirements for the WarehouseStrategize inventory placement across warehouses to optimize capacity, costs, and speedDrive projects that enhances Warehouse capabilities to serve all demands and nichesMaintain a continuous feedback loop between Commercial and Warehouse Ops to flag operational challenges and refine onboarding strategiesMonitor and analyze key metrics such as demand vs supply, SLA performance, inventory health, and seller/buyer experienceVisit warehouses regularly to understand operational complexity and gather firsthand insights from ground teamsKey KPIs:
fulfillment orders, warehouse capacity utilization, warehouse productivity, inventory days of coverage, buyer/seller experienceRequirements0–6 years of experience in project-based roles across tech, e-commerce, operations, supply chain, or strategy; high-caliber fresh graduates are welcomeStrong analytical and problem-solving skills with the ability to interpret information and translate it into action. Excellent project management and stakeholder coordination skills across office and ground teamsHighly self-motivated and adaptable; thrives in fast-paced or ambiguous situationsWilling to visit warehouses and collaborate with ground teamsProficient in English communication, the team is highly international
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