Shopkeeper - Retail Sales Leader

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work.We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential. Working at IKEA has its benefits and rewards:• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more• 24/7 access to our Employee Assistance Program for health and wellbeing support • 15% Co-worker discount• Subsidised meals and complimentary drinks in our Co-worker restaurant• Free uniforms provided• Free Co-worker parking• Benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)Additional Information:• These roles are Permanent Full-time, 76hrs/fortnight• The internal job title for this role is Shopkeeper• Applications close ​Monday the 17th of November 2025 ​ • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday). ABOUT THIS WORK AREA As ​Shopkeeper​ your responsibilities will include, but are not limited to: • Optimising sales and profitability by taking ownership of the range and actively promoting the IKEA commercial priorities and volume commitments. • Acting quickly on commercial opportunities and customer feedback, as well as keeping an active eye on competition, supply and performance analysis. • Ensuring that the shop is in excellent shape and fully stocked at all times so that customers can make a buying decision on their own. • Creating an environment of trust by encouraging open, constructive, honest, two-way feedback with your team and other colleagues while providing an inspiring and motivating direction for co-workers and engaging them fully in the IKEA objectives. • Support your manager in managing the recruitment, retention, performance management, succession planning and competence development of the team. • Ensuring co-workers are actively supported in their daily work and you actively develop, coach and mentor your team through set reviews and on the job conversations. As ​Shopkeeper​ you are: • Passionate about home furnishing, you love volume retailing and have a desire to lead and motivate your own team to succeed, celebrating success along the way. • Passionate about Customer service with a strong desire to exceed every customers expectation. • Business-minded and result-driven with a strong desire to exceed all sales targets. • Have a minimum 2 years of previous experience managing and leading a retail store or a large home furnishing business with demonstrated success in driving sales growth. • Have an energetic leadership style; you thrive on the buzz you get from fast paced retail environment and love working in and fostering a strong team environment. • Ability to influence and communicate effectively, that provides rapid customer-focused problem solving with a smile on your face. We need people like you At IKEA, work is so much more than a job. Come join us!