Software Engineer

Company DescriptionFawks AI empowers customer experience (CX) teams with trustworthy AI solutions, enabling autonomous agents to resolve tickets end-to-end across chat, email, and voice channels. Unlike conventional "black box" AI systems, Fawks AI uses Agentic Playbooks—editable SOP blueprints that ensure transparency and control. Our AI agents adhere to SOPs, escalate issues when necessary, and provide clear explanations for their decisions. Our platform delivers SOP-compliant automation, seamless deployment, and governance, ensuring workflows remain intact and highly functional for team adoption.Role DescriptionThis is a remote internship role for a Software Engineer. As a Software Engineer intern, you will work on designing, developing, and maintaining software solutions that align with our platform needs. Your responsibilities will include assisting in back-end development, implementing programming features, and collaborating with the team to enhance software functionality. You may also engage in testing and debugging processes to ensure system integrity and performance.QualificationsProficiency in Computer Science fundamentals and principles of Object-Oriented Programming (OOP)Experience in Back-End Web Development and Software DevelopmentStrong Programming skills across relevant languages and frameworksCommitment to detail, problem-solving aptitude, and ability to work independentlyA degree or ongoing studies in Computer Science, Software Engineering, or a related field are preferredFamiliarity with AI systems or prior experience in similar projects is a plus