Software Support Engineer- IT Software (For Asgar Ali Hospital) - Job ID - 1425906

Asgar Ali Hospital is looking for Software Support Engineer- IT SoftwareJob Description / ResponsibilityProvide technical support for in-house .NET desktop applications across various hospital departments.Troubleshoot and resolve application, database, and integration issues promptly to minimize downtime.Develop, maintain, and optimize WCF Services for seamless system communication.Write, test, and optimize Oracle PL/SQL components (Packages, Procedures, Functions, Triggers, Views) for performance and scalability.Work closely with the development team to roll out software updates, enhancements, and bug fixes.Perform root cause analysis for recurring system issues and recommend permanent solutions.Maintain detailed and structured documentation of support activities, solutions, change logs, and known issues.Provide end-user training and create user manuals to ensure effective system usage.Implement application performance monitoring and proactive maintenance routines.Ensure data security and compliance with hospital IT policies and relevant regulations.Be prepared to provide 24/7 support in case of critical system incidents or emergencies.Educational RequirementsBachelor of Science (BSc) in Computer Science & EngineeringMaster of Science (MSc) in Computer Science & EngineeringMinimum 4 years of experience in .NET Desktop Application Support & Development with C# and Oracle Database.Experience Requirements2 to 4 year(s)The applicants should have experience in the following business area(s): HospitalTechnical Skills:Proficiency in C#, .NET Framework, WinForms/WPF.Strong skills in Oracle Database (PL/SQL programming, query optimization, performance tuning).Hands-on experience with WCF Services (SOAP & REST).Knowledge of Crystal Reports / RDLC Reports for desktop applications.Familiarity with software troubleshooting techniques and SDLC processes.Experience with version control tools (Git, TFS) is an added advantage.