Solutions Consultant (Czech + English) (P)

Are you fluent in Czech and English and passionate about helping others succeed?Join our team as a Solutions Consultant and become the trusted expert who helps users get the most out of our innovative products and services.You don´t need a tech background just curiosity, great communication skills, and the drive to deliver outstanding customer experiences. We´ll provide all the training you need to thrive!What We Offer: Flexible contract options including part-time or temporary opportunities Fully paid training to set you up for success Stable employment and career growth opportunities Attractive salary package Additional health insurance Hybrid position Positive, international work environment Ongoing support, learning & development programs Employee referral bonuses What You´ll Do:Deliver professional support for our products and services with a focus on customer satisfaction Use CRM and ticketing tools to manage and resolve inquiries efficiently Engage with customers via phone, email, and chat Resolve questions and issues within set SLAs, using our knowledge base and processes Achieve (and exceed!) performance goals in response time, resolution rates, and satisfaction scores Collaborate with teammates, share insights, and continuously grow your expertise Stay up-to-date on product updates and industry trends What You Bring: Fluency in Czech and English (written and spoken) Excellent communication and interpersonal skills Strong problem-solving and active listening abilities Confidence following structured guides and learning new tools quickly A customer-first mindset and a passion for helping others A positive, adaptable attitude ready to learn and grow Why You´ll Love It HereYou´ll be part of a supportive international team that values curiosity, collaboration, and continuous improvement. Every day brings new challenges, new opportunities to learn, and the chance to make a real impact for customers around the world.Ready to start your next adventure?Apply today and help us shape exceptional customer experiences!