Sourcing (Recruitment) Manager

About TELUS DigitalTELUS Digital (NYSE:TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in the Americas, Europe and Asia, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages.Find out more at https://www.telusdigital.comPosition Description:This role will involve leading a Sourcing team in the management of candidate pipelines, global advertising, the management of customer targets & delivery expectations.Responsibilities:Manage the business and global operational activities of multiple recruitment projects/programs that are active in multiple countriesLeading and developing a team of recruitment professionals to ensure the development and delivery of recruitment priorities aligned with the business objectivesScheduling Team meetings and off-sites ensuring team members are up to date on any ramp changes/updatesProviding a daily overview of project status updates to the Senior Sourcing ManagerBuilding effective relationships with internal and external stakeholders to ensure engagement and alignment with recruitment strategiesEffectively communicate and integrate with customer teams and lead the recruitment agenda through the delivery of presentations at quarterly business reviews with customersWork with the PMO & Sales teams to establish recruitment requirements in the setup of new programs including customer requests for proposals (RFPs) and requests for information (RFIs)Ensure that tools, techniques, and knowledge are leveraged and implemented between recruitment programs where appropriateResponsible for generating advertising efficiencies and centralizing updated project templates & processesThe Management of ATS upgrades & testing requestsInterviewing & Ensuring New/existing team members are inducted and trained to a high standard.Additional Requirements:There may be a requirement to be available to travel for off-site customer visits.Overtime may be required to meet customer deadlinesYou may be required to perform other duties as necessarySkills & Experience: 3+ years recruitment experience , 1+ year of People management experienceExperience in Tech hiring and University relationship will be a plusGood written and verbal command on EnglishAdvanced level ExcelIt essential that the successful candidate has experience of working in a fast-paced, customer-focused environmentEffective leadership, interpersonal, listening and communication skillsHigh level planning & project management skillsThe ability to find ways of solving or pre-empting problemsEducational Requirements:3rd level qualification preferred (or business experience to that level)TELUS Digital is an Equal Employment Opportunity Employer.