Spanish Speaking Customer Service for Imaging Equipment Company in Greece

Mercier Consultancy MD is proud to announce a position for Spanish Speaking Customer Service Representatives for an Imaging Equipment Company based in Greece. This exciting role is perfect for individuals who are passionate about technology and healthcare, and who enjoy helping customers navigate their imaging equipment needs. In this position, you will engage with clients in Spanish, providing them with the support and information they need.Key ResponsibilitiesRespond to customer inquiries regarding imaging equipment, including specifications, pricing, and usage, via phone, email, and chat in SpanishAssist customers with order placement, equipment troubleshooting, and technical supportProvide detailed explanations of product features and assist in selecting suitable imaging solutions for their needsResolve customer complaints and inquiries efficiently while maintaining a high level of satisfactionDocument all customer interactions accurately in the CRM system for future referenceCollaborate with technical teams to provide customers with accurate and timely solutions to equipment issuesStay updated on the latest imaging technologies and company offerings to ensure effective customer assistanceRequirementsFluency in Spanish (both written and spoken) is essential; knowledge of English is preferredPrevious experience in customer service, preferably in a technology or healthcare environmentStrong communication skills with a focus on customer satisfactionGood problem-solving abilities and the capacity to address customer inquiries calmly and effectivelyAbility to multitask and manage various customer inquiries simultaneouslyProficiency in using CRM software and general office applicationsWillingness to work flexible hours, including evenings and weekends as requiredBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..