Dialog Axiata PLC

Specialist - Civil Infrastructure Development

Posted: 1 minutes ago

Job Description

About the RoleWe are seeking a dynamic individual to join our Access Network Operations team to support 2G, 3G, 4G and 5G (Huawei/Ericsson) operations island-wide. The role ensures uninterrupted network performance through proactive maintenance, efficient incident resolution, and continuous optimisation aligned with KPIs, SLAs and OLAs. You will play a key role in minimising outages, improving network quality, and supporting strategic network enhancement projects. Key ResponsibilitiesCarry out daily network operations including monitoring, troubleshooting, configuration and fault rectification to minimise downtime.Provide 24×7 on-call technical support to Network Operations Centre and regional teams to ensure timely issue resolution.Support maintenance activities by arranging required tools/systems access and coordinating vendor escalations.Analyse network performance, conduct routine audits, and perform preventive actions to maintain healthy radio network quality.Coordinate with vendors and internal teams for network rollouts, integrations, system modifications and capacity upgrades.Support implementation of redundancy planning, backup processes, system health checks and spare parts management.Prepare periodic reports on network utilisation to support management decision makingAssist in testing and validating new network features, services or functionalities prior to deployment.Qualifications, Skills & ExperienceB.Sc. in Electronics, Telecommunications, Electrical & Electronics or Computer Engineering from a Sri Lankan university accredited by IESL, or B.Sc. Engineering degree from a recognised foreign university (accredited locally), or B.Tech/AMIE (SL).Understanding of GSM, WCDMA, LTE and OFDMA technologies.Experience or exposure to Huawei/Ericsson Radio Access equipment, OSS and network configuration tools.Knowledge in networking/security concepts.Knowledge in database handling, web interface development and basic programming will be an added advantage.Fresh graduates are encouraged to apply.Candidates with B.Tech/AMIE should have a minimum of 2 years’ experience in a relevant field.

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