Sr Product Manager- Patient Reported Outcomes (PROs)

Job TypeFull-timeDescriptionJoin the team shaping the future of healthcare! Medbridge is a dynamic software company working with the country’s largest healthcare providers to build technology solutions helping patients get better faster, while decreasing the overall cost of care. Our Product team is growing and looking for a Senior Product Manager of Patient Reported Outcomes to join us, reporting to the VP of Product.We hire in the following states: AZ, CO, FL, GA, IL, IA, KS, MA, MI, MN, MO, NC, NY, OH, OR, PA, TN, TX, UT, VA, WA, WI.As the Senior Product Manager of Patient Reported Outcomes, you will own the end-to-end vision, strategy, and delivery of our Patient-Reported Outcomes platform. This product sits at the heart of our analytics suite, powering data visualization, benchmarking, risk-adjustment, and data-sharing capabilities. You will help identify and implement AI and advanced analytics capabilities and push Medbridge forward into our future as an insights company, driving outcomes for patients, clinicians and organizations alike. You will champion a strong data culture and advocate for best practices, making an impact across the entire organization.Why work at Medbridge? We are mission driven. At Medbridge, our mission is clear - we want to help everyone move well, feel well, and live well. You’ll make an impact here. 300,000+ clinicians use our products daily, impacting millions of patients. In this role, you help create experiences that impact these important leaders. Our customers love Medbridge! We work with 9 of the top 10 Private Practice and hospital systems nationwide, and 6 of the top 10 home health organizations. have a nearly 100% client retention rate and are continuing that work in 2024 and beyond.ResponsibilitiesDevelop and articulate a clear vision and strategy for Medbridge’s patient reported outcomes platform.Lead cross-functional delivery – work hand-in-hand with a team of engineers, designers, and analysts to turn high-level requirements into shippable features on schedule.Collaborate with data engineers, analysts, and stakeholders to design and implement scalable, robust, and accurate data solutions, identifying and integrating disparate data sets to create a cohesive and comprehensive data environment.Translate complex data uses, relationships, and customer and stakeholder needs into clear product requirements documents, user stories, functional specifications, and acceptance/quality criteria for new features and products.Data visualization – Create intuitive, purpose-driven visualizations that surface insights across multiple use cases.Partner with head of AI, engineering, and analytics teams to identify, define, and implement AI and advanced analytics capabilities, including predictive modeling, machine learning, and customer insights.Own data governance & quality – champion rigorous data-validation, privacy, and compliance processes to ensure the integrity of patient-reported outcomes used for benchmarking and reporting.Drive performance measurement – define success metrics, set up dashboards, and continuously monitor adoption, accuracy, and impact of the PRO solutions.Qualifications5 years and above Product Manager experienceHealthcare experience ideally with patient reported outcomes, but minimally roles that required deep understanding of clinical workflows, outcomes measurement, or health-system operations.Data-savvy product leader – proven ability to design, ship, and iterate on data-heavy products, with comfort discussing statistical methods, risk-adjustment models, and benchmarking frameworks.Technical fluency – hands-on experience building meaningful analysis and visualizations for stakeholders. Familiarity with SQL, data-modeling, data pipelines, and analytics dashboard development.Strategic thinker & storyteller – can distill complex clinical concepts into compelling product narratives for both technical and non-technical audiences.Experience collaborating directly with customer decision makers and their teams.Team player who thrives in dynamic, outcomes-driven environments.Strong written and oral communication skills with the ability to articulate complex technology and concepts clearly.Nice to havesDirect experience with Patient-Reported Outcome Measures (e.g., PROMIS, SANE, KOOS, HOOS, etc.)Exposure to risk-adjustment methodologies and health-economics modeling.Prior work in health-tech startup environment.Data management/governance experience.Familiarity with machine learning, natural language processing, and predictive analytics.Experience designing and running A/B tests or other experimentation frameworks.ValuesExcellence: A job worth doing is a job worth doing RIGHT.We believe that excellence is never an accident. It’s the result of high intention, sincere effort, and intelligent execution.We are change-makers who push the boundaries of what is possible, continually reimagining patient care.We realize that our work impacts people’s health and demands that we hold ourselves to the highest possible standards.We know a good thing when we see it; when exceptional talent comes our way, we hire them and help them grow.We understand the value of time, and we give our best effort everyday because we have a day in which to give it.Fortitude: Our goals are big. Our dedication is bigger.We embrace ambitious and challenging projects with confidence in our ability to achieve them together.We are courageous as we venture into the unknown.We persevere in the face of difficulties.We do not let perfection be the enemy of progress; we focus on taking the next best step forward.We take ownership of our mistakes and of our successes, and we learn from both.Service: We work for something more important than ourselves.We care deeply about our colleagues, customers, and patients, ensuring our work at Medbridge has a lasting impact.We take a multi-disciplinary, data-oriented approach to solving problems.We lead with confidence and humility, embracing a servant-leadership mindset as we support and challenge one another to reach our shared goals.We know that if we do great work, we help people live healthier lives.Salary Range: $150,000 - $175,000At Medbridge, salary ranges are assigned to a job based on 3rd party salary benchmark surveys. Individual pay within this range is informed by the candidate's skills, capabilities and experience. We embrace diversity and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. No matter your background, your orientation, your identity expression, or whatever else makes you unique, if you want to raise the bar and join an amazing team of passionate people, then we'd love to work alongside you at Medbridge.Now it’s your turn. If you liked what you’ve read and think Medbridge would be a great career choice for you, apply now and our Talent Acquisition team will follow up with you shortly after.