Sr. Sales Excellence Manager - Taiwan

OverviewThe Sales Enablement & Operations (SE&O) team for Microsoft Customer and Partner Solutions (MCAPS) drives the development and execution of the commercial strategy and field operating model for Microsoft’s customer and partner facing organization. SE&O works to simplify and optimize our operating model and develop strategies to empower the most productive and trusted commercial business on the planet. This includes how the organization benefits customers and partners, enabling MCAPS to support them more effectively, efficiently, and with differentiation.The Taiwan SE&O Team is looking for a Sr. Sales Excellence Manager who will act as a trusted leader and advisor to the Taiwan MCAPS team. The focus of the Sales Excellence role is to be a driver of sales discipline and execution excellence, as well as a thought leader, accelerating business growth by translating insights into actions.This position is a strategic contributor operationalizing strategy, driving growth, increasing seller productivity and driving cultural transformation. This role will work with managers and sellers across the Microsoft Taiwan Sales teams, Sales Excellence & Operations, Finance, and other key corporate stakeholders.Do you like to simplify, move quickly and generate energy ----this is the role for you!Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.ResponsibilitiesBusiness Partnership and SupportDrives sales growth through mid to long term account or business planning. Analyzes the outlook and generates business insights to benchmark performance and/or define sales/ organizational/partner strategies. Contributes to integrating strategy components (e.g., programs, blueprints), cascading, aligning, and executing the defined strategy across region(s).Defines and drives a predictable rhythm of the business(RoB) in collaboration with peers and/or leadership. Leads end-to-end RoB activities to enforce great discipline and ensure quality outcome delivery. Provides in-depth business insights and recommendations to effect positive changes. Leads efforts and coaches less experienced team members to streamline and improve the RoB cadence across region(s).Guides sales teams/leadership on sales motions/strategies for opportunity management (e.g., up-sell, cross-sell, renewal, recapture) as a subject matter expert. Clarifies accountabilities and operationalizes the prioritized sales play and industry solutions. Guides sales teams/leadership to generate new business and accelerates the closing of existing opportunities.Sales Coaching for Growth and TransformationDrives awareness and clarity of Corp or Regional sales programs. Intakes and drives the adoption of plans to create new habits among sales teams or partners.Drives optimization and improvement in sales team processes and capabilities across the region(s). Assesses and anticipates customer/partner needs and applies or develops methodologies and resources to transform seller capabilities, sales processes, and/or partner engagement processes. Models transformation to a coaching culture.Partners with Area SE&O and Finance teams to remove sales roadblocks, drive utilizations of investment, increase customer/partner-facing time, and enhance seller/partner capability and effectiveness. Shares insights and influences sales managers' strategies to anticipate and mitigate risks. Integrates feedback on sales challenges or blockers. Guides relevant teams to develop actions based on the feedback.Driving Sales Process DisciplineLeads analytics on key revenue drivers (e.g. by channel, by product, by geo) and generates data-based insights. Leverages and develops reporting and analytical capabilities to generate data-based insights and enable visibility into revenue and forecast for sellers, sales managers and leaders, or partners.Acts as a subject matter expert to convey the value of tools and drive the effective and rigorous usage of common and/or new processes and tools developed for the wider business to improve internal and external communications and engagements. Owns consolidated input from the supported area into the feedback loop. Leverages the feedback to influence engineer/partner teams on improving tools.QualificationsRequired/Minimum Qualifications4+ years experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related fieldOR equivalent experience.3+ years of experience using data to drive business outcomes or inform business decisions.3+ years of experience managing relationships with stakeholders, clients, and/or customers.Additional Or Preferred QualificationsBachelor's Degree in a related field. 3+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.