Supply Chain Project Manager

Job Title: Supply Chain Project ManagerLocation: North Carolina (On-site)Industry: Life Sciences Employment Type: Full-TimeOverview: Our client, a leading organization in the life sciences space, is seeking a Supply Chain Project Manager to lead customer-facing supply chain operations. This role is critical in ensuring seamless order fulfillment, proactive issue resolution, and strong collaboration between internal teams and external customers.Key Responsibilities:Manage end-to-end order fulfillment processes, ensuring timely and accurate deliveryServe as the primary point of contact for customer inquiries related to supply chain activitiesCollaborate with logistics, warehousing, and planning teams to resolve service issuesMonitor KPIs such as on-time delivery, order accuracy, and customer satisfactionLead and mentor a small team of customer service representativesDrive continuous improvement initiatives to enhance service levels and operational efficiencyQualifications:5+ years of experience in supply chain customer service or order managementStrong understanding of logistics, inventory, and distribution processesExcellent communication and problem-solving skillsExperience with ERP and CRM systems (SAP, Oracle, Salesforce, etc.)Background in manufacturing, life sciences, or distribution preferred