Role - Partner Support ExecutiveJob DescriptionServe as the primary point of contact for assigned client accounts, understanding their goals, needs, andchallenges. Develop account strategies to overcome the challenges and action plans to meet client objectives andmaximize account growth. Conduct regular F2F business reviews with clients, discussing performance, identifying areas forimprovement, and presenting new opportunities. Track and analyze account performance, sales data, account funnel, hygiene, and market trends toidentify opportunities and challenges. Deliver Incremental Revenue / RPO from the assigned clients through monetization and commercialimprovements. Deliver incremental counter share for all assigned clients by strategic planning to dominate market share.
Maintaining a strong relationship with restaurant owners and delivering best-in-class restaurant NPS. Collaborate with internal teams to coordinate and deliver exceptional service to clients, addressing anyissues or concerns promptly. Manage the sales administration function, operational performance reporting, streamlining processes andsystems wherever possible, and advising senior management on maximizing business relationships andcreating an environment where customer service can flourish. Generate leads and proactively approach potential clients, presenting our value proposition and securingnew partnerships. Being the face of company in the market and standing up for the values we believe in. Desired CandidateGraduate with excellent communication skills.
Good working knowledge and experience of e-commerce activities and all online marketing channelsConfident, Pleasing and a go-getter personalityEffective communication skillsAttitude & Aptitude for SalesShould be a team player, working alongside people from all walks of life. Analytical, good Excel skills. Leadership and Influencing skills: Identify, builds, and use a wide network of contacts with people at alllevels, internally and externally. Achieves a good result through a well-planned approach. Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Beable to identify opportunities and recommend/influence change to increase the effectiveness and successof campaigns. Creativity & Initiative:
Demonstrate creativity & originality in your work and have the personal drive andinitiative to bring about change and help drive the business forward.
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