System Analyst

We are looking for a skilled professional to join our team. The role involves:Performing system analysis, documentation, testing, implementation, and user support for platform transitions.Maintaining and enhancing computer systems through analysis and implementation.Improving systems by adding new features and upgrading infrastructure.Installing system updates to address vulnerabilities and strengthen security.Developing diagrams and workflows to describe logical operational steps.Collaborating with management to drive strategies and implement new processes.Investigating system issues and implementing resolutions to reduce downtime.Optimizing core processes to improve business performance and operational agility.Gathering user requirements and performing gap analysis through design workshops.Providing client support for system operation and troubleshooting.Identifying root causes of problems and proposing appropriate solutions.QualificationsMinimum 3 years of experience in a .NET environmentStrong problem-solving, communication, and documentation skillsSolid understanding of computer architecture, operating systems, and data structuresAbility to translate requirements into design concepts, process flows, and functional specificationsKnowledge of software engineering best practicesAble to work independently or as part of a teamOptional ExperienceFamiliarity with XML, Excel, and CSV data file processing and MySQL queriesExposure to C#, ASP.NET, MVC, Microsoft SQL Database, and web services is an advantageWorking Hours & ArrangementMonday to Friday, 8:00 AM – 5:00 PMAvailable for on-call support (depending on project criticality)On-site work at TNB TGBS / TNB PlatinumLanguage RequirementFluent in Bahasa Malaysia and English