Systems Administrator

Title: Systems AdministratorLocation: Randburg, GautengCompany Overview: Verimark is a leading wholesale and retail company selling general merchandise in various categories. We are dedicated to delivering excellence in innovation, product quality and after sales service. We are committed to developing our people, sustainability, and fostering a culture of collaboration and integrity. Job Description:The Systems Administrator is responsible for maintaining and optimising the organisation’s IT infrastructure across the warehousing and distribution environment. The role ensures the stability, performance, and security of all on-premises and virtualised systems, including Hyper-V hosts, Windows Servers, network infrastructure, and the Syspro ERP environment. The incumbent provides technical support to operational teams, resolves system incidents, and contributes to ongoing improvements that enhance warehouse productivity, accuracy, and business continuityKEY RESPONSIBILITIES: Server & Virtualisation ManagementAdminister and maintain Microsoft Hyper-V clusters, virtual machines, storage configurations, and failover processes.Monitor VM performance, capacity utilisation, and resource allocation to ensure optimal system availability.Perform regular system patching, OS updates, and hardware diagnostics.Syspro ERP AdministrationManage Syspro application servers, SQL database performance, and integrations used across warehouse operations.Support end-users with Syspro issues, transaction errors, and workflow disruptions.Monitor Syspro services, licensing, archiving, and database backups.Coordinate system upgrades, hotfix deployments, and testing. Warehouse Systems SupportOversee IT systems supporting warehousing operations, including handheld scanners, label printers, RF devices, and Wi-Fi connectivity in high-density environments.Troubleshoot connectivity issues that impact picking, receiving, dispatch, and barcode scanning.Ensure uptime of warehouse-critical systems, including WMS modules linked to Syspro. Network & Infrastructure ManagementMaintain LAN/WAN connectivity across warehouses, including switches, APs, firewalls, and VLAN configurations.Proactively monitor network performance and resolve latency or routing issues.Maintain structured cabling, IP allocations, and device inventories. Backup, Security & Business ContinuityManage daily backups for servers, Syspro SQL databases, and virtual machines.Implement and maintain cybersecurity controls including antivirus, patching, and access management.Assist with disaster recovery planning and conduct periodic DR tests.Monitor logs and alerts to ensure early detection of threats or failures. User Support & Incident ManagementProvide 1st–3rd line support for warehouse, admin, finance, and management teams.Respond to and resolve incidents related to servers, Syspro, printers, networking, and user devices.Maintain documentation of incidents, fixes, FAQs, and SOPs. IT Asset & License ManagementMaintain an accurate inventory of hardware, software, VMs, and Syspro licenses.Oversee procurement, deployment, and lifecycle management of IT assets.Ensure compliance with software licensing agreements. Projects & Continuous ImprovementParticipate in IT projects such as infrastructure upgrades, migrations, and Syspro enhancements.Optimise warehouse processes through automation, improved device configurations, and system tuning.Provide input into IT strategy for warehousing operations.REQUIREMENTS:MatricIT Diploma or MCITP essential3 – 5 years’ experience with exposure to IT systemsLicence and own transport are essentialGood knowledge of IP networks and protocolsGood understanding of network servicesDetailed knowledge of computer hardwareStrong experience with:Virtual environmentsWindows Server (2016/2019/2022)Active Directory, DNS, DHCPSyspro ERP (administration, basic SQL, troubleshooting)Networking (switching, routing, VLANs, Wi-Fi)Microsoft Terminal server knowledge advantageousSyspro experience advantageousKnowledge of warehousing or manufacturing environments highly beneficial.Experience with barcode scanners, RF devices, label printers, and warehouse Wi-Fi environments is an advantage.SKILLS, COMPETENCIES AND ATTRIBUTES Excellent organisational and interpersonal skillsStrong analytical and troubleshooting skills.High attention to detail.Ability to work under pressure and respond quickly to critical incidents.Excellent interpersonal and communication skills.Ability to document systems, processes, and change controls clearly.Strong sense of ownership and accountability.Handle stress very well and work under lots of pressure Troubleshooting ability & quick learner for recurring problemsFlexible with working hours & availability to work afterhoursBe prepared to sacrifice personal time to get the outstanding issue resolved or call done.If you are a results-oriented individual with a passion for retail and a drive to succeed, we want to hear from you! Please submit your resume to recruitment@verimark.co.za