Net2Source (N2S)

Technical Analyst (Avaya / CCaaS)

Posted: 4 hours ago

Job Description

Job Title : Technical Analyst (Avaya / CCaaS)Job Location : Atlanta (Onsite)Duration: 12+ Months Job Description:• Ability to perform technical analysis, write functional requirements and convert them into technical requirements• Experience with designing solution• Able to use tools such as MS Visio, Lucid• Coding experience is preferred but not mandatory• Experience with CCaas technologies (Avaya, Genesys, AWS Connect, Google)• Familiarity with Contact Center applications including IVR• Good communication skills• Ability to interact with confidence• Ability to operate in a large team• IVR/Speech experience"Tehnical Analyst, Avaya, CCaaSRegardsRahul Bansiwaallinkedin.com/in/rahul-b-14b5a4168(2014792186) | Office: (201) 479 2186 EXT: 444rahulb@net2source.comwww.net2source.com270 Davidson Ave, Suite 704, Somerset, NJ 08873, USAKnowledge is Power.

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