Technical Sales Engineer - Mortars and Chemicals

We are seeking a results-driven Technical Sales Engineer to lead sales initiative within a designated territory or market segment. The primary objective of this role is to achieve maximum sales profitability, drive business growth, and expand market presence. The successful candidate will be responsible for building and maintaining strong customer relationships, ensuring high levels of customer satisfaction, and increasing market share within the assigned territory. This role requires a strategic thinker with strong technical acumen, sales expertise, and a passion for delivering value-driven solutions to clients.Role responsibilities:Responsible for selling technical products and identifying business growth/ promotion platforms around the markets andLiaising with the respective internal stakeholders to enhance opportunities for tapping on such opportunitiesAssess opportunities and drive new product introduction offering to meet customer requirements and achieve revenue targetsDevelop markets for new and existing products to attain revenue targetsAnalyse growth drivers in the respective markets and align the business to enter those opportunities around such areas as projects versus RTM to achieve revenue targets.Engage key stakeholders within the regions around new business development so as to position the business towards tapping on the stakeholders for business developmentAssess opportunities and drive new product introduction offering to meet customer requirementsTo manage key accounts relationships to enhance the retention thereofBuilding sustainable relationships to maximise market advantage, through a strong focus on merchants, end user requirements, customer’s sales teams and customer relationship management, to maximise market advantage.Ability to articulate how our offer stands out, offer technical expertise and advice on the advantages of our comprehensive product range, communicating the value proposition to the customer.Responsible for training of customer base (with focus on customer sales force) on existing products, new products and value add propositions (for example: product handling and stock rotation)Successful management of call reports.Working with other team members to develop technical skills.Adherence to strict ethical codes of conduct and maintenance of confidentiality at all timesProactively identifying new opportunities for enhanced product offerings, uncovering and understanding these through application of trained techniques, supply chain knowledge, commercial awareness and in depth knowledge of customers’ businesses.Achievement of technical sales targetsAdherence to Company reporting procedure/commercial admin systems, offering appropriate feedback and information.Responsible for technical training to various stakeholders.Ability to articulate how our offer stands out, offer technical expertise and advice on the advantages of our comprehensive product range, communicating the value proposition to the customer.Merchandising as and when required to ensure complete product offering understandable to end user.Proactively identifying new opportunities for enhanced product offerings, uncovering and understanding these through application of trained techniques, supply chain knowledge, commercial awareness and in depth knowledge of customers’ businesses.Adherence to Company reporting procedure/commercial admin systems, offering appropriate feedback and information.Any other duties that may be assigned from time to time.Minimum requirements:At least 3-5 years’ experience in technical sales role, achieving sales targetsTertiary qualification (B Degree) in sales, marketing, architecture, chemistry, civil or geological engineering. Post graduate qualification is an added advantageExperience working in Africa including Ghana is mandatoryPrevious experience in the construction industry is mandatoryLanguage proficiency in English, French will be an added advantageWilling to travel daily (locally and internationally)Commercial awareness – ability to identify opportunities and actionOperating in business to business environmentBroader understanding of economic drivers preferredSuccess at selling new concepts and productsOwnership of and engagement with continuous self developmentProven technical competence – understanding of technical concepts and ability to translate for commercial benefitThorough knowledge of business process (forecasting, sales reports, presentation skills, supply chain)Experience in market research (market trends, competition) for the annual budget processGood planning and organisational skillsStrong negotiation and persuasion skillsResilient, able to work under pressure, dealing effectively with high stress situationsAnalytical thinking and problem-solving logic“We value the importance of a diverse workforce as a cornerstone of our business success. Our primary focus in selecting the most suitable candidates for our roles is based on their skills, qualifications, and experience. We wholeheartedly embrace the principle of equal opportunity in our employment processes and are committed to eliminating any unlawful discrimination in our hiring practices.”