Technical Support Engineer

🚀 We’re Hiring – Support Engineers (Cyberdefense & Partner Oversight) 📍 Location: Romania (Remote) 💼 Openings: 3 PositionsWe’re excited to reopen multiple opportunities with a leading global technology organization! Join a skilled cybersecurity and operations team supporting enterprise clients in a remote setup.🔐 Open Roles:We’re hiring three Support Engineers, each focusing on one of the following specializations:1️⃣ Microsoft Security Products – Defender for Endpoint, Sentinel, Defender for Identity, etc. 2️⃣ Network-Level Troubleshooting – Deep understanding of TCP/IP, HTTP, and related protocols. 3️⃣ Escalation & Case Management – Experience handling partner oversight and supervising outsourced teams using tools like ServiceNow, Jira, or similar.🧠 Preferred Additional Skills:Knowledge of Endpoint Management Tools (SCCM, Intune, MEM)Familiarity with SIEM, Incident Response, and Threat HuntingStrong analytical and communication skills for cross-team collaboration💡 What You’ll Do:Monitor and respond to cybersecurity incidentsTroubleshoot endpoint, network, and system-level issuesOversee partner support teams and maintain SLA adherenceDrive service improvement through structured escalation management🌍 Why Join Us?100% Remote (Romania-based)Global exposure in advanced Microsoft security ecosystemsCollaborative, growth-focused environmentIf you’re passionate about security, technology, and teamwork — we’d love to hear from you!📧 Apply now or share cv at pragati.tyagi@pyramidci.com #Hiring #RomaniaJobs #RemoteJobs #WorkFromHome #SupportEngineer #CyberSecurity #MicrosoftSecurity #MicrosoftDefender #MicrosoftSentinel #EndpointSecurity #EndpointManagement #SCCM #Intune #MEM #MDM #SIEM #ThreatDetection #IncidentResponse #NetworkSecurity #TCPIP #HTTP #EscalationEngineer #CaseManagement #ServiceNow #ITJobsRomania #TechJobsRomania #RemoteEurope #ITSupport #SOC #SecurityOperations #RomaniaTech #InfoSec #CyberDefense