Telesales / Indoor Sales Agent

Company DescriptionTiye Academy is a comprehensive and integrated academy in Cairo, Egypt, where individuals can discover, learn, and be inspired. Our mentors provide guidance as you navigate through the world of Digital Marketing, helping you build a successful path in your career.Role DescriptionThis is a full-time, on-site role for a Telesales Specialist at Tiye Academy. The Telesales Specialist will be responsible for Sales, customer support, for training activities on a day-to-day basis.QualificationsGenerate sales leads, Find potentials for digital marketing training courses.Do Sales calls, Do sales calls for prospects and inbound leads.Job Responsibilities:Achieve monthly planned sales target and monthly new accounts.Find prospects for digital marketing training courses in Egypt and Middle East.Do sales calls (outbound and inbound calls) for potential customers using scripts.Do indoor sales meetings with walk-in customers and potential customers.Explain training courses' outline and details to prospects on both calls and meetings.Explain training agenda for upcoming courses and programs to potential customers.Explain training courses' outline and details to prospects on both calls and meetings.Do up-selling and cross-selling activities to old customers of the academy.Keep records of calls, emails, prospects details and sales activities on CRM system.Receive customer comments about courses and forward it to the responsible department.Job RequirementsProven work experience as aTele-sales at at training industry or telecom,Similar role.Knowledge of digital marketing tools and channelsHands-on experience with multiple sales techniques (including cold calls)Track record of achieving sales quotas / targets.Experience in using CRM Applications (preferred 8X CRM).Fluent in English language (read and writing).Excellent communication and negotiation skillsAbility to deliver engaging presentationsBSc degree in Marketing, Business Administration or relevant fieldOn site Job from 10:6 pm Sun: Thu