Telesales Representative

Key Responsibilities:Make outbound calls to prospective customers to promote and sell hardware products (computers, servers, printers, peripherals, etc.).Sell software solutions such as licenses, business applications, and IT services.Identify customer needs and recommend appropriate products or solutions.Prepare and send quotations and follow up until the deal is closed.Achieve monthly and quarterly sales targets.Update customer information and sales activities in the CRM system.Respond to customer inquiries and provide accurate product information.Coordinate with the field sales team and technical team when required.Follow up with customers after sales to ensure satisfaction and build long-term relationships.Requirements & Qualifications:Previous experience in telesales or inside sales; IT sales experience is a strong plus.Good understanding of hardware products (PCs, servers, printers, networking devices).Familiarity with software solutions (licenses, applications, cloud services).Excellent communication and persuasion skills.Ability to work under pressure and meet sales targets.Proficiency in CRM systems and Microsoft Office.Fluent in English and Arabic is a plus.Positive attitude, self-motivation, and strong interpersonal skills.