Terminal Coordinator - Cochin HHA (81112229)

Job Role: Terminal Coordinator - Cochin HHAJob Role ID: SECTION I: BASIC INFORMATION ABOUT THE JOB ROLE Outlines the count of employees reporting and financial and geographic scope of the roleJob Role Variant: Location In charge - Hired TerminalManager Job Position: Manager OperationsJob Position ID: Value Stream Sales & Customer OperationsJob Family: Terminal OperationsGrade/Level: A two to three line statement outlining the objective or the reason for which the job exists.SECTION II: PURPOSE OF THE ROLETo monitor the routine operations of various hired terminals through reviewing various operational controls, ensuring the availability of competent manpower, compliance and adherence to terms & conditions of agreement for achieving uninterrupted supply of products to customer. List of responsibilities attached to the role are documented below. These responsibilities are representative and the role holder is also responsible for any other job assigned by the superior authorities from time to time. This section in not intended to be an exhaustive listing of all activities done by the role holder. It should capture only the key responsibilities ofSECTION III: KEY RESPONSIBILITIES AND ACCOUNTABILITIES OF THE ROLESub-Job Family: Location the roleResponsibilitiesAssist in planning of hired terminal operations and ensure day-to-day execution in line with function standards & regulationsImplement new initiatives/ projects as per established policies to meet future requirements of terminal operationsProvide inputs for improvements in business processes, specifications and best practicesProvide inputs for preparation of annual budget and monitor the operational expenses against the approved budgetVerify and ensure the preparedness of on ground infrastructure as per various terms and condition of agreementOversee the availability of manpower as per plan to handle various routine operations while ensuring smooth functioning of the hired terminalsOversee the product unloading, storage and dispatch handling, infrastructure at sites, and ensure the same is inline with the agreement and internal RIL guidelines for safety, quality etc.Monitor execution of various routine operations by terminal operators to ensure service delivery as per agreement, maintenance of quality standards as per RIL guidelines to reduce customer compliantReview and take requisite actions for reducing the transit losses, operating losses, product losses etc. to keep them as per targetSupervise the timely testing, calibration of various pressure vessels, weighbridge and other support infrastructure to minimize customer compliant and ensure complianceSupervise the lab results to ensure quality before the dispatch of tank trucksMonitor the execution of market indents to ensure timely availability of product with customers and achieve increased satisfactionBuild effective relations with manpower to avoid any industrial disputes that might threaten operational continuity of our terminalsConduct periodic audit to assess health check w.r.t various statutory compliance, ensure timely renewal/submission of various licenses, certificates etc. by terminal operator, and initiate actions as per agreed terms & conditions in case of any breachConduct periodic audit to ensure compliance to different operational, health, safety and quality related RIL guidelines, and ensure closure of audit pointsEnsure regular realignment with changing internal & regulatory/statutory guidelines, processes and procedure to ensure compliance and uninterrupted terminal operationsManage regular availability and maintenance of tank trucks and ensure compliance towards RIL and statutory requirements for quality and quantitySupervise third party surveyors to ensure that all quality requirements w.r.t IQCM are metPeople ManagementParticipate in recruitment activities & ensure retention / engagement of own teamSet performance objectives of own team, evaluate / appraise team members and provide regular feedback & guidanceGuide, mentor and develop own team to take larger and complex responsibilitiesEvaluate training and development requirements for own team and make recommendations for learning interventionsSECTION IV: SUCCESS METRICS (TOP 3-5 KPI's)Volume dispatches - actual v/s planNil safety incidents in terminal operations100% availability of tankagesReduction in transit losses, operational lossesNil dry out in market due to interruption in terminal operationsKey InteractionsExternalGovernment bodiesSECTION V: OPERATING NETWORKInternalLogistics team, Hired Terminal Operators, State teams, Commercial team, FC&A team, HR team, Center of Excellence (COE)SECTION VI: KNOWLEDGE AND COMPETENCIESEducation Qualifications - A bachelors degree in Chemical engineering or equivalentExperience (Must Have & Good To Have)6-9 years of experience, preferably in petroleum industryFunctional / Behavioural Competencies Required To Execute The RoleKnowledge of regulatory compliancesFinancial acumenExperience in handling crisis, risk managementUnderstanding of logistics and distribution operationsSECTION VII: CAREER MOVEMENTSFeeder RolesOperations OfficerPossible Next Role MovementTerminal Manager, DTM