Title Coordinator

Role DescriptionThe Title Coordinator will handle multiple projects/clients and act as a liaison between different department for client assigned orders. The TitleCoordinator will bring together various assets, data and reports to ensure on-time delivery of projects in coordination with the larger Service Delivery team. This position reports into the Service Delivery Manager.Responsibilities:-Ensure quality of the deliverables by monitoring/managing the process achieving an Error Rate of under 0.1% of total redeliveriesProfessional client interaction when confirming orders and delivery dates externally.Take responsibility on the assigned client projects, and report critical issues to the Client Managers and Global Directors in charge with immediate effect.Perform order entries based on client requests and ensure final deliveries are within the expected timeframe.Create and maintain comprehensive project documentation, plans and reports.Learn to manage a new client’s project or an additional workflow to increase the team’s scalability.Ensure completion of project deliveries on schedule with minimal errors according to the specific requirements of each clientWork with regional teams to ensure that the quality of delivery exceeds customer expectations.Abide by security policies and protect information and assets entrusted to you.Perform simple file research.Essential Skills & QualificationsCandidates must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Business Studies/Administration/Management or equivalent.At least 2 years of working experience in the related field is required for this position.Good command of Mandarin language, written and spoken, is required for this role.Experience dealing with customers and/or clients in a manner that consistently establishes and builds trust in the relationship.Solid organisational skills, including multitasking and time-management.Able to provide a strong delivery with an eye for detail. Pragmatic in approach and able to solve problems to ensure that deliverables quality, cost and timing are on or ahead of standards and expectations. OthersOn-Site workShift: Mon-Fri/Tue-Sat