Trainee Energy Adviser

How we use cookies to help youIt looks like you have JavaScript turned off. You need it to accept or reject cookies on our site.As it’s turned off, we’ll only use the essential cookies our website needs to work. This means some things, like videos, might not work for you.You can find out more about the cookies we use.How we use cookies to help youWe use essential cookies to make our site work.We'd Also Like To Use Some Additional Cookies Tosee what help people need most, so we can make our site betterhelp us campaign for changes that make things fairer for everyonelet you watch videos on the siteFind out more about how we use cookies and keep your data safe.Choose cookiesYou’ve accepted additional cookies. You can change your cookie settings at any timeYou’ve rejected additional cookies. You can change your cookie settings at any timeCitizens Advice South Hams are pleased to be recruiting to our energy team. Working as part of a remote team, you will provide telephone advice to people living in southern Devon who are experiencing fuel poverty. You will work in a structured and supported way to help alleviate immediate problems with fuel bills, making sure clients can keep their homes warm and the lights on. Taking a casework approach you will work with clients to resolve complex issues, alleviate energy debts, reduce energy consumption and identify any other areas of support they may require. You will be an adept IT user, able to keep accurate records, with strong communication skills and empathy.