Travel and Expense Associate

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.Job DescriptionWe are looking for a highly motivated Associate, Travel and Expense to perform accounting and clerical tasks related to the efficient maintenance and processing of employee travel and expense transactions in order to ensure effective and accurate financial and administrative operations.This role reports to the Manager,T&E Service Delivery.Responsibilities:Perform day to day processing of employee travel and expense reports in a timely mannerAudit employee expense reports to ensure compliance with regulatory and internal policy requirementsAssist employees with questions regarding the Travel and Expense Policy, SAP Concur, and general inquiries regarding business travel and expensesDeliver excellent technical and non-technical support for T&E related processes and system solutionsDevelop and maintain documentation regarding expense reimbursements, including training materials, standard operating procedures, correspondence, and website documentationOrder, apply, assign, and coordinate cancellations for corporate credit cards (including virtual credit card)Record and pull data from SAP Concur and the corporate/virtual credit card vendor systemProcess daily accounting and attendee extracts and upload into partnering systemsMonth end reconciliation (Concur claims); Statement of Account/Invoice ReconciliationProcess travel requests, advance payment requests and expense reportsHelpdesk/Inquiry HandlingProvide support in compliance relevant aspects: reporting, investigation of specific cases, analysis of expense reportsWork with Travel Management Company (TMC) and function as second level escalation point for offline supportAssist in the implementation of any functional changes to the expense reimbursement systems or procedures, ensuring related assignments are carried out in an efficient, effective and timely manner, and communicated effectivelyLiaise with internal and/or external auditors to provide documentation as requiredUndertake other duties as assigned by the APAC Travel Management and AP teamsQualificationsBachelor’s Degree or equivalentGood communication skillsAdvanced experience with Microsoft Office SuiteStrong interpersonal and team skillsPrevious exposure to business operation units such as accounts payable, procurement, supply chain or finance2+ years of experience working in a customer focused role requiring attention to detailDesirable experience in AP/T&E/Payroll minimum of 1 yearExperience in SAP environmentConcur expense knowledge is a plusWorking knowledge of master data governance concepts, reporting and analyticsOrganization and prioritization skills to execute assignments with minimal supervisionAdditional InformationA dynamic and challenging work environment. A company committed to developing you personally and professionally. A great working atmosphere with regular company and team events. A vibrant and international team committed to diversity and inclusion. Responsibility from day one in a fast growing and global company. Other benefits include free food, health and dental insurance, and learning and development opportunities!foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.