Travel Consultant – Flight Booking Specialist - Giza Office

Company DescriptionWastco Tours "World Aviation Services" is a full-service tour operator and travel agency registered at the Ministry of Tourism. Established in 2006, Wastco has a network of offices across Egypt, including Cairo, Alexandria, Luxor, Sohag, and Mansoura. Wastco specializes in vacation packages and has strong working relationships with airlines, hotels, and Nile cruises. As an outbound tour operator, Wastco makes it easy to plan trips and discover new destinations.Job Description:We are seeking an experienced and dedicated Travel Consultant specializing in flight bookings to join our dynamic team in the travel and tourism industry. The ideal candidate will handle all aspects of travel arrangements with a strong focus on air ticket reservations and issuance through global distribution systems (GDS).Key Responsibilities:Specialize in airline ticket bookings and issuance using GDS platforms such as Amadeus and Sabre.Manage all travel-related requests including flight bookings, hotel reservations, and travel insurance.Prepare and process visa documentation for both walk-in clients and corporate accounts.Ensure high standards of customer service and maintain client satisfaction.Handle customer inquiries and resolve complaints promptly and effectively.Stay updated with airline policies, fare rules, and travel regulations.Job Requirements:Experience: Minimum of 3 years in the travel and tourism industry, with a strong background in flight booking and ticketing.Systems Knowledge: Proficient in Amadeus, Sabre, and other GDS platforms.Software Skills: Good command of Microsoft Office applications.Languages: English – Very Good (both written and spoken).Personal Attributes:Supportive and hardworking.Strong leadership and communication skills.Creative, solution-oriented, and customer-focused.