UK Pension Administrator (Open for Fresh Graduates)

DescriptionExcellenceReview and analyze member posts to initiate casesPerform data entry processingProcess system data updates such as member and beneficiary recordsGenerate quotations, run calculations, and produce correspondence for scheme members.Identify areas where service to clients/members could be improved and communicate to Team LeaderKnow and live the firm’s valuesMonitor own workflow to ensure service levels are achieved (quality, efficiency, timeliness)Comply with ISO 9001, ISO 27001 and Professional Excellence standardsPeopleAssist the wider team in more complex / project work when requiredAssist the wider team in more complex / project work when requiredSupport colleagues for holiday cover and workload peaksTake initiative to proactively share knowledge and/or experience with team membersDevelop strong partnerships with team members, locally and remotelyClientsHelp to provide an efficient, professional service to meet all client/members' needs and to promote the Willis Towers Watson brandDevelop knowledge of clients’ pension schemesBuild a relationship with the UK counterpartsBe a point of reference for standard automated casesFinancialEnsure timely completion of timesheetsMeet defined target billable hour goalsWork within prescribed budget for each projectQualificationsAble to work to a high level of accuracyAble to work well under pressure and meet targetsInterpersonal skills to include excellent written and verbal communicationStrong analytical and problem solving skillsAbility to organize and prioritize with strong attention to detailsStrong knowledge of Microsoft Office tools including Outlook, Excel and WordProfessional and responsible approach to work, clients and associatesAbility to manage time and work a flexible scheduleAbility to complete multiple projects within established deadlinesAbility to work independently and in a team environment with minimal supervisionBachelor’s degree and pass given assessmentsOpen to working in assigned shifts as needed.Willis Towers Watson is an Equal Opportunity Employer