User Experience Researcher

UX Researcher:On behalf of our Banking client, Procom is searching for a UX Researcher for a 12 month contract role. This position is a hybrid position with 3 days onsite at our client’s Toronto office.UX Researcher - Job Description:The project involves overseeing and executing research projects specifically within TD insurance. The role is to cover maternity leave and involves collaboration with a well-balanced, collaborative team on impactful projects.UX Researcher - Responsibilities:• Collaborate with experience strategists, designers, and business stakeholders to understand and support their research needs• Define research questions and create the research approach and participant recruitment plan• Conduct design research methods including observation, ethnography, diary studies, user interviews, usability testing, and card sorting• Utilize qualitative and quantitative approaches to analyze data collected• Translate findings into easily understandable insights to drive ideation and inform designUX Researcher - Mandatory Skills:• Deep knowledge of and experience with User-Centered Design and Human Factors research methods• Strong communication skills: written, oral, and graphical• Strong project management skills with the ability to balance tasks spanning multiple studies• Undergraduate degree in psychology, anthropology, computer science, industrial engineering, human factors, human-computer interaction, or a related fieldUX Researcher – Nice-to-Have Skills:• Graduate degree preferred• FI industry experience• Knowledge of inferential statistics and familiarity with statistical analysis software (e.g., R, SAS, SPSS)UX Researcher – Assignment Length:This is a 1-year contract position with the possibility of extension or conversion.UX Researcher - Start Date:ASAP.UX Researcher - Assignment Location:Toronto, Ontario, Canada. This is a hybrid position requiring 3 days in the office, potentially increasing to 4 days later in the year.