UX Manager

Why N-ableAt N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.We’re looking for a hands-on, product-driven UX Manager — someone who can own and execute the User Experience strategy with a clear connection to product and business outcomes.You’ll combine UX leadership with real product depth — understanding how Cove works end-to-end and driving continuous improvement through insight, speed, and measurable customer value.As a UX Manager, you will bring your experience working on UX in other SaaS companies acting as a player-coach and will lead a team of talented UX designers and researchers, driving alignment and working towards common goals. You will drive our UX principles, improve our product experience, actively be involved in generating designs, deliver on our UX strategy, provide guidance and support, manage operational health, all the while driving improvements to team processes.What You'll DoLead a high-impact UX function that combines strategic vision with fast, practical delivery. Lead and grow the UX team - set clear goals, provide guidance, and help people develop their skills. Act as a player-coach: lead by example while supporting team growth and operational health. Actively balance people leadership with product engagement - set direction, coach UX designers researches, and stay close to real product work. Drive AI adoption within the UX team - from faster design workflows to data-driven decision-making. Drive AI adoption within the UX team - from faster design workflows to data-driven decision-making. Work closely within the Quadra model (Engineering, Product Management, Architecture, and UX) to align strategy, execution, and priorities.Own the full Customer Journey - from trial to daily use and renewal. Act as the voice of the customer inside this model - ensuring customer experience drives product decisions. Use insights from trials, partner feedback, and product telemetry to identify friction points and prioritize UX improvements. Drive UX process improvements that directly support faster delivery and better customer outcomes - simplify where possible, automate where needed, and keep UX execution lean and effective. What You'll BringIn company UX design experience for SaaS organizations rather than only design consultancy experience. Ability to lead a cross-functional team by driving toward shared goals/outcomes and influence outcomes by aligning teams toward a common vision. Professional portfolio of work demonstrating excellence in digital product design/research and a solid execution of user-centric design processes. Comprehensive design background with expertise in visual design and interaction design. Passionate advocate for the user, committed to creating unexpectedly simple user experiences from complex technical business problems. Proficiency in design tools such as Miro, Qualtircs, Figma, Jira, Salesforce, Pendo or similar. Comfortable being more hands-on as a designer from time to time. Excellent communication, presentation, interpersonal, and analytical skills. Purple PerksMedical for employees, partner and dependents - fully covered for employees! Generous PTO and observed holidays 2 Paid VoluNteer Days per year Employee Stock Purchase Program PPK with company-contribution FuN-raising opportunities as part of our giving program N-ablite Learning - custom learning experience as part of our investment in you The Way We Work - our hybrid working model based on trust and flexibility About N-ableAt N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.