Walk-In Drive - Customer Support - International Voice process - 0 to 4 yrs exp

🚀 Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support! 🗓️Walk-In Dates: 12th and 14th November 2025📍Locations: Bengaluru (Interview), Job Locations: Bangalore⏰Time: 10:00 AM to 2:00 PM🏢 Venue: Infosys BPM Hiring Center785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078,Land Mark : Sindhoora Convention Center.🔔Mode: 100% Work from Office (WFO)👥 Who Were HiringWe are looking for customer-focused individuals with 1 to 4 years of international voice processing experience to join our International Voice Support team. As a Customer Support Executive, you will be the first point of contact for global customers, assisting them with queries, troubleshooting issues, and ensuring a seamless service experience.💼 Key ResponsibilitiesHandle inbound and outbound calls from international customers.Resolve product or service-related queries and complaints in a timely and professional manner.Provide accurate information and troubleshoot customer concerns effectively.Ensure high levels of customer satisfaction and experience.Document all interactions in the system as per process guidelines.Meet or exceed performance metrics such as call quality, response time, and customer satisfaction scores.Collaborate with internal teams to resolve complex issues. Required Qualifications & Skills: Must be a graduate in any discipline.1-4 years of experience in international voice process/customer support preferred.Excellent verbal communication skills in English.Should be comfortable to work in night shifts/rotational shifts.Prior experience in BPO/Call Center environment.Familiarity with CRM tools and ticketing systems.Ability to handle pressure and multitask effectively.📝 Mandatory Documents to CarryUpdated printout of your resumeAny 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)All original academic documents for verification:▸ 10th & 12th Marksheets▸ Graduation (All Semesters, CMM, Provisional & Degree Certificate)⚠️ Laptops & cameras are not permitted due to security restrictions.Government ID is mandatory for entry into the campus.📌 How to Attend the Walk-InCarry a copy of this email/invitationRegister your application in advancehttps://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-227526Walk into the Infosys Bengaluru JP Nagar Campus on 12th and 14th November 2025 between 10:00 AM 2:00 PM🌟 Why Infosys BPM?💼 Work with a global brand📚 Extensive training & upskilling programs🚀 Fast-track career growth in tech support or customer success🌏 Dynamic, inclusive, and team-oriented cultureCome build your career with Infosys BPM. Lets grow, together. We cant wait to meet you!Warm Regards,Talent Acquisition Team📩Infosys BPM Ltd.💼Human Resources | INFY HR🌐www.infosysbpm.com