Water Industry / Sales Application Engineer / Sales Support

Purpose of the jobThe position scope primarily revolves around translating customer needs and requirements into specific technical and commercial solutions. This position has a dual function including sales order management activities, playing a crucial role in ensuring high level customer services.Main accountabilities and tasks Works closely with outside sales, internal colleagues, distributors, consulting engineers, or others to develop understanding of the specific needs, challenges, and requirements for their applicationsDeveloping tailored commercial proposals, including product selection, sizing, and configuration, to meet customer needs.Providing guidance, installation support, and troubleshooting assistance to customers.Prepare tender documents for consultantsWorking closely with sales teams, research and development teams, and other internal stakeholdersCreating technical documentation, user manuals, and other resources for customers.Maintaining Salesforce is up to date on a regular basisAcceptance, review and preparation of orders into ERPFollow up payments (Cash & Down Payments) before deliveryArrange logistical movements (Sea /Courier & Air Freight)Issuing invoices and closing invoicesRaise purchase orders for manufacturing units and local suppliers.Additional duties and responsibilities may be required based on organizational needs.Desired experience and qualifications Expertise (e.g. professional, technical): Experience as Application Engineer or similar functions such as, inside sales representative.Good communication skillsStrong technical acumen and analytical thinking.3-6 years’ experience with centrifugal pumps in a similar position.Knowledge of market and familiar with process is a plusComprehensive knowledge of pump types and characteristics, select suitable pump products according to work condition requirement, familiarity of relevant product standardsExperience with Microsoft Office Products, SAGE 300, Salesforce CRM.