Web Specialist

Temporary Web Specialist Job Description (B2C Web content management, Design web pages, Troubleshooting and strong SEO & e-Commerce understanding.)Job Title: Temp. Web Specialist (2–3 Month Contract) Location: Johannesburg, South Africa - On-siteDepartment: Marketing Start Date: ImmediateIndustry: Travel ArrangementsMonthly Salary: R36,000Contract Review: At the end of the term, with consideration for permanency based on performance and organisational needs.Position Purpose:Stride IT Business Solutions is recruiting on behalf of our client in the travel arrangements industry for a temporary Web Specialist to join their dynamic team. The successful candidate will play a key role in optimising and maintaining the organisation’s B2C website, ensuring it delivers an engaging, seamless, and high-performing digital experience aligned with both local market and global requirements.This position is ideal for a seasoned and mature digital professional with strong eCommerce and SEO knowledge, who can confidently step in, take ownership and add immediate value in a fast-paced environment.Key Accountabilities & Responsibilities:1. Website Global and Local Updates – 40%Implement corporate and local web content updates as instructed by global and regional teams.Review, proofread, and edit all content to ensure accuracy, clarity, and alignment with brand standards before publishing.Verify all links and content for accuracy, functionality, and ease of navigation.Update rates and pricing on the website promptly upon receipt of new information from local and global sources.2. Developing Pages – 20%Design, develop, and publish landing pages to support ongoing and short-term marketing campaigns, including themed promotions and cruise pages.Collaborate with the Marketing and eCommerce teams to ensure all pages are visually appealing, user-friendly, and optimised for conversion.3. Website Efficiency Management – 15%Test and track the effectiveness of custom links and promotional pages to ensure optimal user engagement.Maintain and regularly refresh promotional content and theme-specific pages.Proactively manage product and sales-related content to ensure relevance and accuracy.Monitor static web pages and update content as needed to maintain alignment with corporate quality standards.4. Website Error Management – 15%Identify, log, and track web errors by raising and managing tickets through to resolution.Conduct regular user journey testing to ensure a seamless online booking experience.Liaise with Global IT and eCommerce teams to resolve technical or functionality issues.5. Reporting – 10%Support the Marketing Manager by tracking user journeys and analysing behaviour to enhance sales conversions.Compile and present weekly and monthly reports on website performance, highlighting insights and opportunities for improvement.Job Qualifications & Requirements: ExperienceMinimum of 3–5 years’ experience in website content development, management, and publishing.Strong knowledge of technical SEO principles and best practices.Experience in eCommerce marketing and web merchandising is highly desirable.Education / Training / CertificationsBachelor’s degree in Marketing, Digital Media, Web Development, or a related field, or equivalent relevant experience.Skills & CompetenciesFluent in English with excellent verbal and written communication skills.Strong attention to detail and the ability to communicate complex technical issues clearly to non-technical audiences.Highly organised, methodical, and able to manage multiple priorities within deadlines.Capable of working both independently and collaboratively within a cross-functional team environment.Solid understanding of HTML, CSS, and basic web development principles.Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).Strong interpersonal and stakeholder management skills with a customer-focused approach.Ability to work under pressure and adapt to changing priorities.Professional, reliable, and punctual, maintaining a positive representation of the brand.Flexibility to work in line with operational requirements.Graphic design skills (Adobe InDesign, Illustrator) would be an advantage.Personal AttributesNon-smoker (due to prior workplace sensitivities).Technically inclined with a proactive and solutions-driven mindset.Organised, detail-oriented, and disciplined in managing tasks.Excellent time management and problem-solving skills.Self-motivated with a strong sense of ownership and accountability.Effective communicator with the ability to engage across all organisational levels.Team player with a high degree of flexibility and cultural awareness.Resilient, mature, and capable of thriving in a dynamic environment.