Wholesale Assistant

JOB SUMMARYAs Wholesale Admin Assistant you will provide crucial support to the wholesale team. Processing orders and dealing with customer service enquiries in an efficient, timely and organised way.GENERAL RESPONSIBILITIESAssisting with all wholesale administration paperwork including wholesale spreadsheets, and client order history and buyer information.Ensuring CRM databases are kept up to date at all times and providing information for Brand Managers and Director as and when required.To be responsible for weekly product bulletin updates to buyersTo maintain and constantly update the database of buyer contacts and research new prospectsTo manage the support inbox and be a main point of contact for general, customer service, stock swap and reorder enquiriesTo conduct market analysis and spot new opportunities.To monitor client markdowns and highlight to Brand ManagersTo be a SOMEWHERE brand ambassadorSELLING SEASONTo book existing & target customer appointments and manage the showroom diaryTo receive, unpack, prepare and price all samples at the start of the seasonTo assist in the set up and breakdown of the Showroom prior to and post selling season.To ensure showroom is immaculate and samples are organised prior to and following UK selling appointmentsTo assist at appointments as necessary and to ensure all follow up information is emailed to buyers immediatelyTo resolve potential order issues and ensure all orders are returned, processed and submitted to the brand before the end of the season.Founded in 2012 SOMEWHERE is one of London's leading contemporary fashion wholesale agencies.SKILLS NEEDEDTHE IDEAL CANDIDATEExperience working within an administration or merchandising role ideally within the fashion industryExcellent communicator, people-person.PC literate. (Office/ Word/Excel/Power Point/Outlook)Excellent number and analytical skillsExcellent attention to detail.Ability to plan, multi-task and work under pressure.Previous experience of an wholesale order systems ideally one of: BrandBoom, Navision, Joor,Excellent problem solving attitude coupled with tenacious drive to achieve results.Excellent personal presentation and a confident phone mannerPositive and eager to learn.Maths GCSE C Minimum