Engineering Team Lead

About WoltAt Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies.

You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Our support team currently has an open application for a seasoned Engineering Team Lead to help drive some of our most critical and impactful projects within Support. This is a unique opportunity to take the helm of a senior, experienced and productive team of senior engineers working on some of our most important customer facing projects.

As part of the opportunity, you will be in charge of our ongoing improvements within our customer support and internal messaging projectsThis is a senior team where engineers are expected to drive development initiatives. Owning the development cycle, ticketing, stakeholder management and working closely with our Product department by collaborating with Product managers and designers and taking responsibility for delivery. What you’ll be doingDriving the team towards continuous improvement and delivery, your role will be to take the reins of the wider team and ensure that each member has the tools and structure to deliver.

Day-to-day in this role you’ll: Managing a team of 8+ Senior Engineers Working closely with Product dept Provide support and direction to your engineers Driving Operational Excellence Acting as a bridge between the wider organisation and engineering teamsOur humble expectationsWe would love it if you had one or more of the below experiences, skills as well as having experience of working in high volume support depts or live service experience as Back End technologies will make up the majority of the stack used within the team.

Experience of facilitating high level teams / individualsPrior experience of working with support functions (on-call functions / tech debt management)Understanding of Agile methods and the ability to move the needle rather than ‘stick to the script’Experience of leading teams through complex projects to execution (Cross Collaboration, Innovation to implementation - breaking down complex multi layered projects in digestible work loadsStrategic thinking and execution Servant leadership style - we lead through compassion and understanding. Our Commitment to Diversity and InclusionWe’re committed to growing and empowering a more inclusive community within our company, industry, and cities.

That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.