Workplace Experience Specialist

Be a Part Of a Revolutionary ChangeAt PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to deliver a smoke-free future worldwide.With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.Wherever you join our crucial 47,000-strong Operations team, you’ll have the opportunity to make an impact. PMI’s shift from selling cigarettes to our new smoke-free products has changed the way we work. New products bring new challenges – in the way we source and buy raw materials, in the way we engineer and manufacture, and in our supply chain planning.Your ‘day To Day’As a Workplace Experience Specialist, you’ll ensure workplace services run efficiently and effectively, while managing supplier performance and resolving issues independently. You’ll lead continuous improvements and support WX projects by coordinating internal and external stakeholders.You’ll help deliver high-quality services aligned with budget, timelines, and company standards, monitor contractors via KPIs and SLAs, and ensure full compliance with safety and EHS regulations. You'll also explore cost-saving opportunities without compromising employee satisfaction and contribute to budget planning.Additionally, you’ll organize Factory Tours and lead social and community-building events to foster engagement and a positive workplace culture. Your Responsibilities Ensure consistent efficiency and quality of WX services through KPI implementation and monitoring and support the Supervisor in developing the teamAct as a reliable partner to internal stakeholders by providing prompt support and proactively implementing backup solutions to ensure uninterrupted service delivery.Perform daily inspections of office and shared spaces, promptly identifying and managing extraordinary maintenance needs and coordinate both routine and special servicesMonitor budget respect of Workplace Experience activities and projects. Come up with initiatives regarding funds savings.Centralized coordination of Factory Tours, optimizing production area involvement and resource allocation, while ensuring seamless scheduling and alignment with internal events.Organization of social and community building events with aggregative purposes (Company Event; Kids Party; Open Day; Retirees Event; etc.).Promotion of organizational well-being Activities and strengthening the sense of internal community.Who We’re Looking ForBachelor’s degree in humanities, social sciences or a related disciplinePrevious experience in workplace services, operations, or employee engagement is a plus.Strong organizational, communication and problem-solving skills.Ability to manage multiple tasks and stakeholders with attention to detail.Fluency in written and spoken English is essential and will be tested throughout the interview process.Employment Type: Permanent Our Success Depends On The People Who Come To Work Every Single Day With a Sense Of Purpose And An Appetite For Progress. Join PMI And You Too Can     Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.    Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.    Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.    Take pride in delivering our promise to society: to deliver a smoke-free future worldwide. Philip Morris Manufacturing & Technology Bologna (PM MTB)PM MTB is Philip Morris International’s Center of excellence, worldwide recognized for prototyping, mass-volume production and employees’ training on smoke-free products. PM MTB employs more than 1000 employees and its production site of Crespellano is one of the most advanced manufacturing venues in Italy for technology innovation, competencies development and talent recognition. In 2019, Philip Morris Manufacturing & Technology Bologna has been awarded as Top Employer for the sixth year in a row. In the same year, was also granted the Equal Salary Certification certificate by the homonymous foundation to certify that men and women are paid equally for equivalent work. Bring us your curiosity and a desire to challenge the everyday and we’ll give you lots of responsibility. You’ll help us improve, inject innovation and create new ways of working. You’ll be solving supply chain problems that span the whole world: a smoke-free world.17923