Workshop Controller Ballina NSW

Leadership role that has ability to drive profitability for businessEnjoy exclusive staff discounts on lifestyle and automotive productsModern workshop with a dynamic and supportive team!Ford Ballina have an exciting opportunity for an experienced Workshop Controller to join the team.As a Workshop Controller, you will be a natural people leader with the ability to mentor and share knowledge to ensure our service department runs effectively.The Role EntailsManage daily tasks, productivity and efficiency for a team of techniciansPrioritise Repair Orders in the workshop to ensure on time completionAssist with Technical problem solvingSuggest additional work that is needed to the Service Adviser Team so the customer can be notifiedMake certain that work repair orders are completed correctly for warranty procedures and ask for clarification if there are questionsMaintain OEM workshop tools and equipment; follow safety practices; notify management if tools need replacement or new tools requiredMaintain adequate personal hand tools to enable all repairs to be carried out with minimum movement from vehicleMaintain cleanliness of the working area and customer vehiclesAssist in expediting of parts orders and notify service advisor if delays are expected or if a part needs to be orderedGive special attention to repeat repairs, so the problem is correct this time and future comebacks are avoidedCompliance with the procedures and policiesWhat We Are Looking ForRelevant vehicle trade qualificationsPrevious workshop controller experience preferredCurrent NSW driver's licenceAir-Conditioning Licence preferred however not essentialASCIS & AUVIS Licence preferred however not essentialAbility to follow work, health and safety policies and proceduresDemonstrate care and attention to detailGood communication skills and have a positive can-do attitudeCan work well within large teams and follow processes and instructionsBenefitsCommitment to development and mentoring from your team!Embrace development and mentoring from your team, fostering personal and professional growthAccess discounted rates on Bupa Private Health Insurance, prioritizing your well-beingExclusive discounts on vehicles, parts and servicingBenefit from our Employee Assistance Program (EAP), providing support and resources during challenging timesLifestyle discounts, including Gym memberships and retail discountsPaid parental leave to support you and your familyAbout UsJoin Frizelle Sunshine Automotive, a proud Australian-owned business and part of the Peter Warren Automotive Holdings family. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With over 900 dedicated employees across multiple locations, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise. We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.