Account Director

About Us At Tag, we bring big ideas to life as an integrated creative, content and channel activation partner to brands all over the globe. We help our clients to stand out and sell more by providing end-to-end marketing solutions that see our teams originate, craft, amplify and reimagine content across all channels and platforms. Why Join?This is an opportunity to join one of Tag’s fasted growing regions globally. Our teams based across Sydney and Melbourne pride ourselves on our core values of integrity, innovation, trust, sustainability, growth, and accountability. We realise these are easy to say but below is a snapshot of what this looks like each day here at Tag:50% of our leadership team is female.14% of our team have grown their careers from internship positions.86% team retention over the past twelve monthsStrong career growth opportunities with twenty-five promotions in the past twelve months3x official charity partners we have donated $30,000 in money and timeDE&I Council organises regular events and social activities. What we offer:Hybrid and flexible workingAn inclusive parental leave policyInvestment in internal and external training opportunitiesA structured global mentoring programRole Overview The Account Director role is for those with a strong track record of nurturing client relationships, exceptional delivery and commercial growth within the creative, content, and social media industry. The role will be accountable for leading a team towards strong business performance and exceptional creative work across a portfolio of clients across Australia and New Zealand. You will lead your own client portfolio and play a key role in the successful delivery of large campaigns, including full day-to-day commercial responsibilities and strategic direction setting. The development focus will be on giving you greater exposure to the overall business strategy and supporting you in integrating complex business offerings that may span multiple service lines, teams and geographies. The role will be closely linked to regional business performance and growth as you work closely with our regional leadership team and look to develop your skillset across the broader business. Key Responsibilities The senior agency stakeholder and point of escalation for day-to-day client needs. Support team members in effectively managing client needs in line with strategic priorities. Brand guardian to your client, identifying new ways to maximise brand impact. Identify and convert organic client growth opportunities and able to build proposal materials. Lead client planning and feedback sessions. Able to clearly articulate Tag’s full capability offering and make recommendations. Strong financial awareness at a project and client partnership level, making recommendations to regional leadership teams. Building client growth and campaign delivery plans across a portfolio. Successfully lead and inspire a high-performing team to achieve exceptional client results. Maintain and coach others on best practices processes across every brief. Effective delivery of feedback and development of people growth plans. Strategic priority setting across key client accounts. Ownership of client commercial success, with an ability to escalate and solve challenges. Team leadership and building a high-performance culture across the business. Creative problem-solving to lead teams that span multiple service lines and geographies. Confidently lead performance reporting to regional leadership. Nurturing future leaders within Tag through mentoring. This job description outlines the duties and responsibilities of the role and the necessary skills and knowledge required to perform them as of the date it was created. Tag accepts that this job description may change as the role evolves and the individual may be asked to support other duties as required. How to apply If the above sounds right for you, simply click on "Easy Apply" and provide us with your full resume and salary expectations. Don’t let self-doubt get in the way of what could be a great opportunity. We know from research that many women and people from diverse backgrounds may not put themselves forward unless they believe they tick every box. If this job description doesn’t quite fit your experience, but you have an appetite to be part of Tag, please do still get in touch. We are always keen to meet with talented individuals from across our industry. All information provided will be treated in strict confidence and used solely for recruitment purposes.