Account Manager

We Impact Lives Through Purpose-Driven Work in A People First CultureAscend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.Ascend Learning leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs.Ascend Learning’s Nursing Segment is fueled by a commitment to excellence in nursing education. Our nursing brands — ATI, APEA, and NursingCE — offer evidence-based solutions designed to develop practice-ready nurses who are prepared for board certification and clinical practice. We use data analytics and engaging learning tools to help nursing students master core content. And we provide nursing education programs and professionals with best-in-class support and expertise from some of the sharpest minds in nursing education. We aid nurse educators in understanding students’ comprehension based on nearly two decades of data — including more than 12 million proctored assessments — that detail student learning and performance. The result is customers who are confident in the advice and guidance we provide with our quality-focused assessments and positive outcomes.What You'll DoAs an Account Manager for ATI (atitesting.com), you’ll develop sales strategies and close business to achieve sales quotas and goals. You’ll be responsible for managing and supporting client needs, including account expansion, upselling, solving problems, identifying risks, and maintaining a large client base LA County California territory, extending up to Santa Barbara and Bakersfield California.WHERE YOU’LL WORK This position will work remote, living within the Los Angeles, CA area.How You’ll Spend Your TimePresent, sell and close business while addressing client objectives and pain points and proactively collaborate with internal teams to address client requirements, resolve issues while exceeding client expectationsBuild strategic road maps to drive positive outcomes and solutions to meet client needsMap client stakeholders, pinpointing champions, users, technical staff, and decision-makersActively manage and nurture the sales pipeline with timely follow-ups and progress trackingMaintain and grow existing client relationships, manage account retention including account reviews and utilization reporting, and identify upsell and cross-sell opportunitiesNegotiate and finalize deals, provide customer guidance, and develop growth strategies based on market insights.Provide exceptional customer collaboration and guidance, collect implementation detailsDevelop and report on sales activity, forecasts, and market dynamics to managementConduct strategic reviews to align solutions with clients and stay informed on industry trends to spot new business opportunitiesLeverage market knowledge and client insights, including territory management, pipeline opportunities, and cross-sell opportunity referral activity where applicableWhat You'll NeedBachelor’s degree is required.3+ years of sales account management experience within outside sales requiredStrong negotiation skills for favorable client deals, this includes the ability to understand the needs and interests of both parties and find mutually beneficial solutionsAdept written communication for sales documentationAbility to build trust and maintain regular contact for upsell/cross-sell opportunitiesStrong analytical abilities are essential for sales data interpretation, trend identification, and strategic decision makingAverage of 3 field travel days per weekBenefitsFlexible and generous paid time offCompetitive medical, dental, vision and life insurance401(k) employer matching programParental leaveWellness resourcesCharitable matching programHybrid workOn-site workout facilities (Leawood, Gilbert, Burlington)Community outreach groupsTuition reimbursementFostering A Sense of BelongingWe seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.About Ascend LearningAs a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.