Account Manager

About FPT Smart CloudFPT Smart Cloud (FCI) – a member of FPT Corporation, pioneers AI & Cloud solutions in Vietnam. FCI was founded with the mission to generating an immense leap in productivity and agility in business operations.FPT Smart Cloud aims at leading the industry by focusing on building a firm technological foundation, developing diversified ecosystem products, and reaching global connectivity.Customized to specific needs: Providing cloud-based products and solutions customized to each industry.All-in-one Platform: Consolidating FPT Smart Cloud technology and diverse business solutions all in one platform. AI & Cloud services are a Unify eco-system.Local market leadership: Outstanding Cloud and AI technology infrastructure and platform to help local businesses grow their products and services online.Deliver the future: Help customers achieve business outcomes faster by integrating world-class processes and technology.Main ResponsibilitiesIdentify and profile potential prospects, propose, consult, and promote the Company’s Cloud or AI products/services (Chatbot, Voicebot, OCR, eKYC, …).Build, maintain, and expand relationships with customers, partners, agents, and especially C-level executives at large corporate clients.Develop and execute strategic business plans to achieve assigned sales targets.Manage assigned leads and end customers to detect potential business opportunities, qualify leads using the BANT methodology, and generate up-sell/cross-sell opportunities.Proactively follow up, negotiate, and close deals; handle paperwork related to contracts, reconciliation, payment, and debt recovery.Manage sales pipelines, forecast business performance, and provide accurate reporting.Collaborate closely with internal teams (Product, Presales, BA, PM, Technical, Marketing) to successfully implement projects and prepare bid documents.Administrate CRM tools, sales portals, and other internal systems.Update market trends, competitor activities, and regularly communicate with product teams to capture new features and align with marketing on product communication.Support territory performance with revenue generation activities, using a combination of hunting and farming techniques to assess customers’ current and future technology needs.Job RequirementsBachelor’s degree, preferably in Information Technology, Economics, or related fields.Minimum 3 years of B2B sales experience in the technology sector; experience in BFSI (Banking, Finance, Insurance) is a strong advantage.Proven ability to build and manage relationships with C-level decision makers.Enthusiastic, dynamic, passionate about technology (AI/Cloud), and eager to learn.Strong skills in communication, presentation, and persuasion.Capable of working under pressure and within teams.Proficiency in Microsoft Office; experience with CRM tools is a plus.Fluent English communication is a strong plus.Top BenefitsSalary: Competitive, pay according to ability. Negotiation during the interview.Social insurance and health insurance according to labor laws.Creative, open-minded working environment that respects individualsFPT Premium Care packageActivities and culture with FCI and FPT CorporationStudy support package for children of FCI unionSponsor related courses and certificationsWorking EnvironmentWorking Location:Site Hanoi: 7th Floor, FPT Tower, no. 10 Pham Van Bach Street, Dich Vong ward, Cau Giay district, Hanoi.Site HCMC: 3rd floor, PJICO Tower, no. 186 Dien Bien Phu, Ward 6, District 3, HCMCWorking hours:8h30 AM – 12h00 PM1h00 PM – 5h30 PM