Account Manager

Passionate about food? Eager to join a dynamic SaaS startup shaping the food and beverage industry? Tastewise is just the place for you.Tastewise: The GenAI-powered consumer data platform revolutionizing product strategies and driving success for major brands like Nestle, Pepsi, and Campbell’s. With insights from billions of data points, we empower our clients to create, market, and sell their products faster and more successfully.Join this $10 trillion industry, where creativity and an entrepreneurial mindset drive daily success and reach the homes of billions of people in an industry where change isn't just a recipe but a way of life.Let's shape the future of food together.About the role:We’re looking for an experienced Account Director, EMEA who can lead growth across our existing customer base and drive meaningful commercial impact, while unlocking value through Tastewise’s solutions.You’ll partner with some of the most recognized F&B brands in the world, launching and scaling new initiatives within existing accounts, developing and executing innovative expansion strategies, and driving adoption of the Tastewise platform across multiple teams, regions, and business units. You’ll collaborate closely with Account Managers, Product Marketing, Leadership and several divisions within Tastewise to identify growth opportunities, shape strategic account plans, and close high-impact deals that deepen customer engagement and product penetration.Your focus: driving adoption, expansion, upsell, cross-sell, and renewals across our mid-market commercial accounts. This is a highly commercial, consultative role- ideal for someone who thrives in strategic account management and growth.Lead the full commercial customer lifecycle: driving adoption, value realization, QBRs, identifying new use cases and expansion (cross-sell and upsell), and renewals.Identify and develop growth opportunities across new teams, regions, and budget owners within existing accounts.Build and execute detailed strategic account plans and to drive long-term retention and expansion.Develop deep organizational mapping and multi-threaded relationships with senior stakeholders.Negotiate contracts, pricing updates, and procurement processes confidently.Accurately forecast renewal and expansion pipeline.Partner closely with Customer Success, Product, Marketing, and Enablement teams to deliver customer value and adoption.Translate customer challenges into value-driven solutions and communicate needs back to Product and leadership.Contribute insights that inform company-wide growth strategy, GTM plays, and enterprise expansion frameworks.Help build repeatable processes for expansion, forecasting, and account planning within the EMEA region.Represent Tastewise as a consultative, strategic partner to mid-market customers.Requirements:4–5 years of experience in SaaS account management, commercial expansion, or commercial hybrid AE roles.Proven success driving renewals, upsells, cross-sells, and multi-threaded expansion.Strong commercial acumen with negotiation experience and comfort working with procurement.A consultative seller who navigates complex organizations with ease.Strong communicator who excels in cross-functional environments.Energetic, curious, and comfortable working with evolving processes and structure.Experience in F&B, CPG, marketing tech, insights, or related industries is a plus.Hybrid in Madrid, Spain OfficeWilling to travel for customer onsite meetings and industry events across EMEA when needed.Benefits: Equity optionsMedical, Dental, and Vision Benefits (individual plan 100% covered)Visa sponsorship for this role is currently not available.Equal Opportunity Statement:Tastewise is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We encourage individuals of all backgrounds to apply, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other characteristic protected by federal, state, or local law. We are dedicated to providing reasonable accommodations to individuals with disabilities throughout the hiring process. If you require an accommodation, please contact hr@tastewise.io.