Account Services Rep - Mail Room

Job SummaryJob DescriptionApplication Deadline: August 8, 2025What is the opportunity?In this role you will be responsible for embossing of cards for business clients, monitoring discrepancies and escalating any issues with the generation of Debit Cards, Batch notices and Mortgage statements. You will handle incoming/return/undeliverable mail and ensure outgoing mail is delivered to the Post Office/Courier service on schedule.

What will you do?Responsible for dispatching the relevant files to Utility CompaniesPerform follow-up of ‘not yet received retail/corporate accounts’ opened past current monthRetail and Corporate client filing, and perform centralized filing of new accounts and updated customers records, retrieve, and manage these records documents as instructedReceipt and distribution of Open Requests in generic e-mail box and the shredding of documents and vouchers as per established proceduresEnsure archiving is sent to storage and makes necessary deliveries outside the bankWhat do you need to succeed?Must have:

Bank’s minimum entry requirements, English, MathematicsSound business knowledge including service and operationsVery strong client first orientationAbility to perform in a fast-paced highly dynamic and interactive processing environmentAbility to manage highly demanding situations under rigid timelinesWorking ConditionsFast-paced, highly dynamic and interactive processing environmentAt times the role requires the ability to manage highly demanding situations under rigid timelinesWhat's in it for you?We thrive on the challenge to be the best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and our communities prosper.

We care about each other, reaching our potential, making a difference to our communities and achieving success that is mutual. Work in a dynamic and collaborative teamOpportunity to do challenging workLeaders that support your developmentJob SkillsConfidentiality, Customer Service, Detail-Oriented, Email Services, Group Problem Solving, Office Administration, Postal Item Record Management, TeamworkAdditional Job DetailsAddress: 36 Italiestraat: Oranjestad-WestCity: Oranjestad-WestCountry: ArubaWork hours/week: 40Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2025-07-25Application Deadline: 2025-08-09Note: Applications will be accepted until 11:

59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.

RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs. rbc. com