Administrative Assistant I, General

Company DescriptionUHN is Canada’s No. 1 hospital and the world’s No. 1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members. UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.UHN’s vision is to build A Healthier World and its only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.www.uhn.caJob DescriptionUnion: Non-UnionSite: Princess Margaret Cancer Centre LodgeDepartment: PM LodgeWork Model: On-SiteReports to: PM Lodge ManagerGrade: A0:05Hours: 16 hours per weekShifts: Monday to Friday 10am-2pmStatus: Permanent Part TimeClosing Date: November 14, 2025Position SummaryJoin Princess Margaret Cancer Centre Lodge, PM Lodge is a self-care facility for out-of-town cancer patients who come to Princess Margaret Cancer Centre or Sunnybrook Odette Cancer Centre for treatment.Administrative Assistant Level 1 is providing support with over the phone communications and general inbox inquiries.Duties Performing reception responsibilities including managing incoming referrals, completing callback’s and entering booking information on a daily basisAssisting with data tracking and analytics for OH reportingAdministering and monitoring billing procedures and budgeting records including reimbursementsProviding word processing/typing services for assigned personnelMaintaining written and/or electronic calendar schedulesProviding support with small and/ or informal meetings/ eventsMaintaining and modifying confidential medical electronic/paper filing/retrieval methods, systems, and/or formatsEnsuring the efficient operation of the officePerforming other related clerical activitiesPerforming cross-functional responsibilities, as assignedPerforming other duties consistent with the job classification, as requiredTo be considered for this role, you must have significant experience in managing time and tasks within an extremely busy office environment. You have excellent MS Office applications skills, including Outlook, Word, Excel, PowerPoint, organizational and time management skills with the ability to multitask effectively. The successful candidate will show initiative, flexibility and be a team player. They will remain calm under pressure and be confident in their ability to critically think and preform well in the job.QualificationsCompletion of Grade XII or recognized equivalentCompletion of recognized medical office administration program at the diploma level or equivalentCompletion of a medical terminology courseMinimum 2 years related medical administrative support experiencePrevious on-the-job computer/word-processing, database and spreadsheet software experience, in a Microsoft Office Environment preferredEPIC and Room Master experience and assetStrong command of medical terminologyMust possess good interpersonal and customer service skillsMust possess exceptional organizational and time management skillsMust possess strong verbal and written communication skillsAbility to work well under pressureAbility to use good judgment in assessing difficult situationsAbility to work independently and as a team playerExperience working in a health care environment preferredExperience working in a teaching hospital environment preferredKnowledge of general office practices, procedures and standardsAdditional InformationWhy join UHN?In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.Competitive offer packagesGovernment organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)Close access to Transit and UHN shuttle serviceA flexible work environmentOpportunities for development and promotions within a large organizationAdditional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.All applications must be submitted before the posting close date.UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.We thank all applicants for their interest, however, only those selected for further consideration will be contacted.